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3 months ago

London, United Kingdom The Rubens at the Palace (London, Victoria) Full time

Our beautiful property is currently looking for an enthusiastic** **full time** **Receptionist** **to join our family.

**Salary up to £25,000 per annum inlusive hotel service charge.**

**Your main responsibilities as a Receptionist** are checking in and out guests while delivering outstanding levels of service. Managing requests and creating memorable experiences**. **Compiling guests accounts and fulfilling administrative duties as well is ensuring the reception area is clean and tidy at all times.

**Who are we?**

The Rubens at the Palace Hotel, part of the Red Carnation Hotel Collection, is a stunning five star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.

**What benefits would you get as a Receptionist?**
- Recommend friend and family bonus scheme worth up to £600
- Free meals on duty
- Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
- Complimentary uniform and dry-cleaning services
- Holiday allowance increasing with length of service up to 25 days
- Two paid volunteering days each year
- Free access to Employee Assistance Programme
- Hotel based recognition incentive (Employee of the month up to £200)
- Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
- Staff Appreciation Annual Party and other Employee Recognition Events

**What are we looking for in a Receptionist?**
- Previous experience in a similar role
- Be friendly, bubbly and have an outgoing personality
- Display a polite and professional attitude at all times
- Be an excellent team player and enthusiastic in delivering excellent customer service
- Be flexible to work shift patterns, including mornings, late evenings, and weekends
- We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK._

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