Hotel Receptionist

**Receptionist Position**

**Location: Pitlochry, Perthshire**
**Company: Atholl Palace Hotel**

**Contract: Full Time and Part Time available**
**Live-in: Available**

We are looking to recruit a Receptionist to join our Front Office Team. This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English.

The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way.

**Experience**
- Previous experience working within a reception environment preferred, but not essential
- Skills and Knowledge
- Strong Communication skills (verbal, listening, writing), good level of English essential
- Pro-active and reliable
- Able to work alone and within a team

**SPECIFIC DUTIES**
- Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner
- Manage all guest queries in a professional and courteous manner
- Ensure all banking and cash handling procedures are followed
- Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out.
- Up-sell whenever possible to increase revenue
- Work with other departments on a regular basis to ensure guest satisfaction
- Be knowledgeable about all areas of the hotel
- Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation.

As a Receptionist, you will work shifts any 5 days out of 7.

**We’d love to hear from you**

Schedule:

- 8 hour shift
- Holidays
- Weekends

Experience: Hospitality: 1 year (preferred)

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Work Location: One location