Senior Sales and Office Administrator

7 months ago

Bournemouth, United Kingdom View HR Limited Full time

**Join Our Exciting Journey to Excellence as Senior Sales and Office Administrator**

Platinum Property Partners is on a mission to become a leading property training company, and we're inviting you to be an integral part of our success story. If you're highly organised, customer-focused, and innovative with a natural problem-solving mindset, we would love to have you join our dynamic team

**About Us**:
Founded in 2007 and recently under new ownership, Platinum Property Partners pioneered the property investment franchise concept. We take immense pride in helping more than 400 Franchise Partners (FPs) create over 1,500 amazing, affordable, and comfortable homes for professionals across the UK. Our HMO-based business model is backed by expert training, mentoring, coaching, and ongoing support.

At Platinum, our company culture is at the heart of everything we do. We believe in fostering an environment where every team member's uniqueness is celebrated and supported. We are dedicated to empowering our team, allowing them to flourish in their areas of expertise.

**The Role**:
As Senior Sales and Office Administrator, you will play a pivotal role in delivering a comprehensive array of administrative, coordination, and office support services. Your focus will be on the Sales and Marketing team and Head Office environment while also extending your contributions across the entire company. Your dedication will be instrumental in ensuring the delivery of an unparalleled standard of customer service to both our esteemed Partners and Prospects.

This role has enormous scope to allow personal development, with the opportunity to grow to take on more responsibility across the wider business.

You will be involved in a wide variety of activities across the company providing fantastic exposure to all our team, company operations and network.

**Key Responsibilities**:

- Co-ordinate and support the activities of the sales team, through efficient administration and communication with the team, suppliers, existing Franchise Partners and potential Partners.
- Provide high-quality support to the Platinum head office team and the Board by managing the Head Office facilities and acting as a focal point of contact, ensuring all equipment and systems are functioning.
- Liaising with external office suppliers to ensure all equipment and systems are in place for the team to be successful
- Being the superuser of key software (such as CRM system, Microsoft 365, SharePoint and HubSpot) within the business, providing support and training to all team members.
- Ensuring all administration and reporting is recorded, updated and tracked in line with the business reporting requirements, such as board reports, sales reports and marketing plans.
- Plan and assist the sales and marketing team with a wide range of administration tasks for all internal or external events and meetings.
- Ensure the business is up to date in keeping ahead of industry changes and legislation updates
- Make recommendations for new suppliers and connections that would be helpful for the Partner network
- Supporting the end-to-end process for agreed projects, providing regular updates, documenting processes and progress, maintaining project plans and liaising with key stakeholders to ensure consistent communication.

**What We Are Looking For**:

- Proven experience in a senior sales admin and or office manager role
- An exceptional customer-centric approach and a collaborative team player
- Ability to communicate effectively, enthusiastically and present with confidence
- Organised, resilient, and calm, with excellent problem-solving abilities.
- Proficiency in computer literacy, including Office 365 and online data storage tools
- Confident networker, able to converse with diverse groups and nurture authentic relationships.
- Keen attention to detail and accuracy with the ability to manage a busy workload while remaining flexible and agile.

**What We Offer You**:

- Competitive salary - £27-33,000 per annum depending on experience
- Membership of Medicash and Dental plans for your well-being.
- 25 days annual leave plus 8 days bank holiday for a healthy work-life balance.
- Holiday buying scheme and paid volunteering days to give back to the community.
- Enhanced sick pay and family-friendly benefits to support you and your loved ones.
- Bournemouth Town Centre parking permit and pension scheme for added convenience.
- Training and a supportive team to nurture your professional growth.
- Cycle to work scheme, promoting health and sustainability.

**Hours & Location**:

- Permanent full-time Monday
- Friday role.
- In person office location Bournemouth, Dorset, with the option of hybrid working.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£33,000.00 per year

**Benefits**:

- Additional leave
- Free parking
- Health & wellbeing programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bournemouth: reliably commute or plan to

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