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Despatch Assistant

4 months ago

Maidstone, United Kingdom Fileder Filter Systems Ltd Full time

Monday to Friday, 9.00am - 5.30pm

For full job description, please click the following link:
**The Person**

The Despatch Team are required to be accurate, conscientious and adaptable, with the ability to deal with fluctuating workloads whilst consistently maintaining high standards in order to ensure that customer’s goods are successfully and accurately despatched.

Basic ICT, Maths and English are a requirement, along with the ability to undertake manual handling tasks.

The Despatch Team is made up of a small team of assistants who report to the Despatch Supervisor, the Despatch Supervisor in turn reports to the Operations Manager. The departments primary focus is to despatch goods efficiently to all customers, ensuring that quality of goods remains prominent.

Within the team, members will be responsible for specific territories whilst all will be expected to assist, support and cover when needed. The UK Warehouse is 3500m2, of that approx. 300m2 is the Despatch area.

**The skillset required**:

- Previous demonstrable Warehouse experience preferred.
- Maths and English GCSE (or equivalent).
- The ability to undertake manual handling tasks.
- Adaptable and flexible in order to cope with a variable workload.
- The ability to work within a team structure.
- Reach Truck/Forklift Licence is desirable but not essential.
- Eligible to work in the UK.*
- All employees must have eligibility to work in the UK.

**The Role**

Fileder Filter Systems requires capable Despatch Assistants to ensure the efficient, timely and accurate packing and despatching of goods. With stock-holdings currently over £6 million, this is a busy and vital department, and paramount to achieving excellent customer satisfaction.

Whilst the picking of the goods is handled via the Warehouse Team, the Despatch Team will fulfil orders through the accurate selection (post-pick) and preparation of goods for shipment, making sure that documents relating to despatch are prepared correctly. Correct service and box selection are required to ensure they are appropriate to customer’s needs whilst minimising freight costs where possible. The role requires attention to detail to ensure that errors are kept to a minimum and will be targeted with KPIs.

The Despatch Team will be responsible for the good housekeeping of their section of the Warehouse and ensure sundry packaging supplies are reported where stocks are low.

Despatch includes individual items and boxes through to pallets.

**Job Types**: Full-time, Permanent

**Salary**: £24,750.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free fitness classes
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Do you live within the Maidstone Area?

**Experience**:

- Warehouse: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: Despatch2 2024