Head Housekeeper

**Head Housekeeper**:
Competitive + Benefits

HI Hemel Hempstead M1 J8, Hemel Hempstead HP2 4UA

**Why join us?**:
As well as being rewarded with fantastic benefits, training and development
- A range of development and apprenticeship programmes
- You’ll get all meals on duty (because hard work is hungry work)
- Uniform provided
- We’re big on all things reward and recognition and celebrate success throughout the year
- Commitment to your health and well-being
- Flexible working arrangements

Working for our Outsourced Housekeeping provider P & P, we have a fantastic new vacancy for a Head Housekeeper at the Holiday Inn in Hemel Hempstead.
- PREVIOUS REQUIRED EXPERIENCE:

- Previous housekeeping management experience, ideally gained as a Head Housekeeper in a large/small and demanding property.
- Previous people management experience, including training and development.
- Experience in dealing with budgets, including analysing profit and loss.
- Desirable to have knowledge of dealing with Health & Safety matters.

MAIN DUTIES:

- Engage, train, lead and inspire the housekeeping team.
- Ensure clear lines of communication both with the hotel and the company and participate fully as a Senior Manager within the business.
- Liaise with the Regional Manager regularly.
- Where relevant support recruitment and associated procedures, including checking right-to-work documentation.
- Manage the process of authorized absence and always ensure that, the lack is covered without interruption to the business and the smooth operation of the department.
- Ensure all staff are fully conversant with Health & Safety policies and procedures and attend relevant training.
- Ensure that all Statutory Training Records are in place, maintained and reviewed regularly.
- Support and take responsibility for the welfare of pregnant employees, including carrying out pregnancy risk assessments.
- Ensure all staff are trained in regard to standards and productivity requirements and that concerns are addressed and re-training completed if necessary.
- Ensure all staff are trained and adhere to the lost property policy.
- Take initial responsibility for managing and resolving any team member queries.
- Evaluate the performance of all team members under your direction, including conducting regular team member appraisals.
- Liaise with HR regarding any relevant concerns relating to staff welfare or allegations of misconduct.
- Positively represent the housekeeping department in daily operations meetings and any other meetings as required.

**.**:
**Hotel Description**:
In a fantastic location, Holiday Inn Hemel Hempstead offers modern design and premier facilities, coupled with direct links to London and nearby Luton airport. The hotel is an ideal spot for hosting business meetings, conferences and weddings, with 7 light-filled event spaces, a breakout lounge offering space for up to 90 guests - all hosted by dedicated staff. Sp