Spar Radcliffe

**SPAR Deli Assistant**

**Contract Type**:Permanent

**Hours of work**: 16** Hours Per Week

**Location**:SPAR Radcliffe, 207 Bury & Bolton Road, Radcliffe, Lancashire, M26 4JY

**Salary**:Competitive

**Job Overview**

**A Bit About Us**

James Hall & Co. Ltd traces its roots back to 1863 when founder James Hall opened a bacon cutting business and retail shop in Southport, Lancashire. James Hall Group of Companies has operated in Lancashire for over 150 years. We believe that our success is due to the team work, skills and commitment of our employees.

G&E Murgatroyd Ltd. & G&E Murgatroyd NECS Ltd. are the Company Owned Stores divisions of James Hall & Co. Ltd. We currently operate over 150 SPAR stores across the North of England, which include Petrol filling stations, Post Offices, Butchery Units and Deli’s. We are looking for a committed and enthusiastic individual to join our sales team as a Food-to-go Assistant.

**More About the Role**

As a Food To Go Assistant you will be customer facing delivering excellent customer service.

Within your role you will exceed the customer expectations by providing expert product knowledge, and have the ability to make product recommendations and answer any customer queries.

Your day will range from making hot fresh bacon rolls and pasties for our grab and go customers, to preparing our made to order sandwiches or fresh cream cakes for shoppers, ensuring that we have full and constant availability of our hot food and that our serve over deli looks too good to resist.

**Here’s What You Can Expect to be Doing**
- Serving customers, offering great customer service and product knowledge
- Daily preparation of fresh sandwiches, salads, hot food and baked goods.
- Overseeing food levels and restocking on time
- Work within the parameters of food safety, maintaining daily records
- Ensuring all ingredients are covered/date label/stored and rotated
- in line with company policies.
- Opening and closing of the deli including the morning set up and evening close down
- Maintaining and advising customers using a range of self-service beverage machines
- Cleaning of deli equipment and area
- Full training on all aspects of food to go will be provided

**A Few Things About You**
- Excellent interpersonal and communication skills
- Be helpful and friendly and feel comfortable working with the public
- To be enthusiastic, committed and self-motivated
- Adopts a ‘can do’ attitude to challenging situations
- Have a flexible approach to working hours
- To be able to work as part of a friendly team but also on your own
- Previous experience in food led environment is preferred but not essential
- Basic Food Hygiene certificate is preferred but not essential

**Why Choose James Hall Group of Companies?**

All James Hall Group of Companies have a similar culture and our way of doing things is vital to our success. We’re passionate people, determined to do whatever’s necessary to make our customers happy.

**Loyalty Award - **You are the most important part of our business and the relationships you build with our customers is what makes us special. As a new store colleague, you will receive an additional £0.45 per hour which will paid to you in a lump sum on the pay day after your anniversary date.

**Apprenticeships and further training **- We believe in investing in our colleagues and that is why you will have ample opportunity to gain relevant qualifications and progress within the business.

**Staff Discount **- We want to make a difference where we can, that is why you will receive a current store discount of 20%.

**Learning and Development **- We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications.

**Grocery Aid -** We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it across financial, practical and emotional issues.

JHCHP