Technical Service Lead

2 weeks ago

Chelmsford, United Kingdom Aon Corporation Full time

Posting Description:
**Technical Service Lead (Placement - Tax)**

Are you an experienced technician working on global placements with multiple premium taxes and handling an offshore service, and looking for a new opportunity in a niche area of expertise?

This is a hybrid role with the flexibility to work both virtually and from our London and/or Chelmsford offices.

**Aon is in the business of better decisions**:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**:
The role will be responsible for the activity performed by our outsource partner (Genpact) encompassing various elements related to Placement. It will include:
Supervising our offshore Placement Centre of Excellence (CoE) team who are responsible for producing MRC documentation, premium tax schedules and completing client due diligence checks.

Reviewing documentation for accuracy and providing mentorship, training, and query resolution.

Answering premium tax related queries across multiple teams and including use of the premium tax platforms and calculation tools used for premium tax calculation.

Working closely with the Technical Service Head to increase usage of the Placement CoE through positive engagement with all teams in Commercial Risk both within the UK and globally.

**How this opportunity is different**:
Our Placement CoE provides an invaluable service to the broking teams, improving client service and reducing queries and errors. This is a great opportunity to build on this success and extend the reach of the CoE across all broking teams including interacting with our colleagues across the world, and across the London market in general.

**Skills and experience that will lead to success**:
Experience in working with an offshore team is also desirable including driving performance through key metrics and service level agreements.

**How we support our colleagues**:
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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