Electoral Services Assistant

2 months ago


Hereford, United Kingdom Hoople Ltd Full time

**About The Role**:
Contract: Permanent

**Salary**: £23,114 - £23,893

Hours: 37

Location: Hereford

Closing Date: 31/03/2024

An exciting new opportunity has become available at Herefordshire Council to work at the heart of democracy in our Electoral Services Team. The post of Electoral Services Assistant will provide administrative assistance for the compilation of the Electoral Register and support in the conduct and preparation of elections and referendums across the county.

We are seeking an enthusiastic, self-motivated, team player who is willing to develop their knowledge of the electoral process. Electoral Services is a challenging and ever-changing environment, so you must be hardworking and have a positive attitude to change. You must have a good understanding of office software including word and excel. Experience with electoral management software is preferred but not essential as full training will be provided.

As a member of the team, you will actively participate in the day-to-day operation of the service undertaking processes associated with maintaining the electoral register throughout the year and during our annual canvass of households. You will have good administrative skills, with the ability to work accurately and methodically. This is a public facing role so excellent written and oral communication skills and customer service are essential when assisting electors with their queries.

The individual should be committed, organised, and able to work under pressure to meet statutory deadlines; with the ability to plan and organise their own workloads.

You will be able to work flexibly with occasional home working. There is a requirement to work unsocial hours including evening, bank holiday and weekends during election periods to meet the demands of the service.

Please note this is a politically restricted post.

**Benefits of working for Herefordshire Council**:

- A competitive salary, generous holiday entitlement, and access to our contributory pension and staff benefits scheme, which includes:

- **Pension **Scheme Enrolment in the Local Government (LGPS)
- **Generous Annual Leave**: 31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
- **Flexible working**:flexi-time, job-share, part-time hours and, in some instances, home working
- **Employee Assistance Programme**: 24/7 access to support and counselling
- Payment of **professional membership fees**:

- **Pick your perks **- our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
- Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
- Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant;
- Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.

We will deliver better support to our most vulnerable children and their families, develop stronger relationships with partners across the region, and beyond. Therefore, we take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment.

Please refer to the Job Description and Person Specification for more details of this role.



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