Regional Fm Delivery Lead

6 months ago

Bristol, United Kingdom HM Revenue and Customs Full time

**Details**:
**Reference number**:

- 343793**Salary**:

- £42,618 - £45,831**Job grade**:

- Senior Executive Officer**Contract type**:

- Permanent**Business area**:

- HMRC - CFO Group - Estates**Type of role**:

- Property**Working pattern**:

- Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- BristolAbout the job

**Job summary**:
Visit our YouTube channel to watch the full series and come and discover your potential.

Are you an experienced FM individual?

Have you got experience developing and mentoring a team?

Do you want to take the lead on our supplier relationships?

If you have thought ‘yes’ and it’s making you think about an FM career within HMRC, then this role in Bristol could be for you

Crucial to the success of our Estates team, are our people. As our Facilities Manager we need you to provide leadership, mentorship and guidance to your team, whilst ensuring a collaborative and joined up approach with the rest of the Bristol Estates team and wider Estates business operations.

**Job description**:
No two days will look the same as you handle everything from overseeing cleaning and catering contracts, monitoring utility usage, coordinating essential renovation projects, and implementing sustainability initiatives. You'll collaborate regularly with teams like IT, Security, and Procurement to provide joined-up facility services aligned to HMRC's overall strategy.

Above all, your focus will be on the HMRC employees who rely on you to maintain our productive working environments. You'll continually assess workspace needs and recommend modern, flexible layouts and state-of-the-art equipment to support changing workstyles.

People are at the heart of what we do, and you'll engage teams through open communication to understand what they require.

A facilities manager in HMRC typically has the following key responsibilities:

- Managing an HMRC property - This involves overseeing the maintenance, cleaning, utilities, and general upkeep of HMRC office and facilities. It includes managing relationships with landlords, contractors, and service providers.
- Managing support services - Overseeing mail room operations, catering, vending machines, reception etc. Ensuring prompt service delivery as per quality standards.
- Handling procurement and asset management - Making procurement recommendations for facility supplies, equipment, furnishings etc. Maintaining asset registers and ensuring assets are accounted for.
- Managing projects and renovations - Leading office refurbishments, fit outs, and other projects. Preparing project briefs, selecting contractors, monitoring progress.
- Ensuring health, safety and compliance - Conducting risk assessments and ensuring facilities align with health & safety, fire safety, disability access and other regulations.
- Sustainability and cost control - Implementing and coordinating sustainability initiatives around energy, water and waste management. Recommending and implementing cost optimization measures.
- Stakeholder management - Liaising with staff, senior management, contractors and vendors to understand needs and ensure smooth facility operations.

**Person specification**:
The role typically requires skills in operations, project management, finance, procurement, and people management. Industry knowledge of regulations and best practices is also important.

We're looking for an experienced facilities leader with a track record in large, complex organisations. Strategically commercial, you'll have robust vendor management experience coupled with technical knowledge around compliance, safety regulations and asset/property management. With a collaborative, solutions-focused approach, you'll actively tune into business needs and overcome challenges with sound judgement.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Making Effective Decisions
- Managing a Quality Service

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Interview will include a Technical Question in line with the Government Property Profession Career Framework - Practitioner Skill Level.

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.**How to Apply**

Your CV should cover your job history and will be scored against the roles and responsibilities outlined

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