Cleaning Supervisor

5 months ago

Birmingham, United Kingdom Sodexo Full time

**Job Purpose**

To manage a team of cleaning operatives & Porters to deliver a specific standard of cleaning, to client specification

To be responsible for the safety and wellbeing of the cleaning operatives within your specified team.

**Accountabilities or “What you have to do”**

Undertake all required training in relation to all aspects of the cleaning service delivered to the client, as requested.

Undertake specific training on the relevant cleaning offer

Wear the company uniform at all times whilst at work

Wear any items of personal protective equipment, as specified by the manager

Comply to all client policies / procedures in relation to housekeeping/infection control/ security

Ensure that all requirements in relation to COSHH are adhered to, as specified by the cleaning manager

Conduct all required training with cleaning operatives in relation to operational/ legal / client / cleaning offer requirements

Ensure that all cleaning operatives adhere to the site/cleaning offer colour coding policy

Ensure that all requirements of the specified cleaning offer, are carried out, as directed by the Front of House Manager

To attend to all faults in relation to cleaning machinery/equipment.

To report all building defects to the Front of House Manager / client

To deliver staff team briefings, as required

To attend team / client meetings, as required

To collate information in relation to payroll, as required.

To complete all administration, as specified by the manager

To liaise with the specified client contact, as directed by the manager

To manage the ordering and distribution of cleaning consumables

To undertake cleaning audits in relation to service delivery / offer compliance, as requested.

**Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”**

No justifiable complaints from building users / client staff within your scope of works

Pass mark achieved in cleaning quality control audits for all areas within the specified scope of works

No issues and concerns highlighted in relation to health and safety

All staff trained to the required standard

All aspects of the relevant cleaning offer in place and updated as required.

All faults and defects addressed within agreed timescales

All administration completed within agreed timescales

Zero errors on payroll data submission

**Knowledge, skills and experience**

**Essential**

Experience of the undertaking of all cleaning tasks

Computer literate

Basis numeracy / literacy skills

**Desirable**

Supervisory experience

NVQ

BICSc COPC

BICSc Assessors certificate

**Contextual or other information**

To attend to any reasonable management request

To assist other team members to ensure all work duties are carried out to the specified standards

To be flexible to cover holidays and absence

**Job Types**: Part-time, Permanent

**Salary**: £11.87 per hour

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Supervisor: 1 year (required)

Work Location: In person

Reference ID: Sodexo Cleaning Supervisor

**Job Types**: Part-time, Permanent

**Salary**: £11.87 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Health & wellbeing programme
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Supervising: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Sodexo Cleaning Supervisor

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