Cleaning Supervisor
5 months ago
**Job Purpose**
To manage a team of cleaning operatives & Porters to deliver a specific standard of cleaning, to client specification
To be responsible for the safety and wellbeing of the cleaning operatives within your specified team.
**Accountabilities or “What you have to do”**
Undertake all required training in relation to all aspects of the cleaning service delivered to the client, as requested.
Undertake specific training on the relevant cleaning offer
Wear the company uniform at all times whilst at work
Wear any items of personal protective equipment, as specified by the manager
Comply to all client policies / procedures in relation to housekeeping/infection control/ security
Ensure that all requirements in relation to COSHH are adhered to, as specified by the cleaning manager
Conduct all required training with cleaning operatives in relation to operational/ legal / client / cleaning offer requirements
Ensure that all cleaning operatives adhere to the site/cleaning offer colour coding policy
Ensure that all requirements of the specified cleaning offer, are carried out, as directed by the Front of House Manager
To attend to all faults in relation to cleaning machinery/equipment.
To report all building defects to the Front of House Manager / client
To deliver staff team briefings, as required
To attend team / client meetings, as required
To collate information in relation to payroll, as required.
To complete all administration, as specified by the manager
To liaise with the specified client contact, as directed by the manager
To manage the ordering and distribution of cleaning consumables
To undertake cleaning audits in relation to service delivery / offer compliance, as requested.
**Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”**
No justifiable complaints from building users / client staff within your scope of works
Pass mark achieved in cleaning quality control audits for all areas within the specified scope of works
No issues and concerns highlighted in relation to health and safety
All staff trained to the required standard
All aspects of the relevant cleaning offer in place and updated as required.
All faults and defects addressed within agreed timescales
All administration completed within agreed timescales
Zero errors on payroll data submission
**Knowledge, skills and experience**
**Essential**
Experience of the undertaking of all cleaning tasks
Computer literate
Basis numeracy / literacy skills
**Desirable**
Supervisory experience
NVQ
BICSc COPC
BICSc Assessors certificate
**Contextual or other information**
To attend to any reasonable management request
To assist other team members to ensure all work duties are carried out to the specified standards
To be flexible to cover holidays and absence
**Job Types**: Part-time, Permanent
**Salary**: £11.87 per hour
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Supervisor: 1 year (required)
Work Location: In person
Reference ID: Sodexo Cleaning Supervisor
**Job Types**: Part-time, Permanent
**Salary**: £11.87 per hour
Expected hours: 20 per week
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Health & wellbeing programme
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Supervising: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Sodexo Cleaning Supervisor
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