Associate Director, Transaction Services Sales

1 month ago

London, United Kingdom NatWest Group Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us in Transaction Services Sales
- We’re looking for someone to manage and deliver a best in class customer experience, making sure our customers receive the best banking solutions for their needs
- Sitting within our Sales team, you'll identify opportunities for new transaction banking business with new and existing clients covering the whole product set from traditional payments to digital products including Payit
- This is an opportunity to build strong relationships with key stakeholders across the bank, helping you to grow your career and network

**What you'll do**:
With growth at the forefront of your mind, you’ll be managing and delivering against stretching, dynamic business development and business retention financial targets at individual, sector and business level. You'll be working in a team that is focussed on delivering open banking solutions to a range of sectors that operate in B2C markets.

We’ll also look to you to deliver on financial targets linked to key sales campaigns and identify origination opportunities to deliver optimum benefits to the bank Transaction Services. You’ll be supporting the regional head regarding the strategic development of the business in the region, and we'll expect you to coach and develop less experienced members of the team to help them succeed in their roles.

As well as this, you’ll be:

- Working closely with Take Payments, our dynamic Fintech within Natwest that is focused on delivering solutions to businesses to accept multiple payment methods such as cards, Apple Pay, open banking and similar
- Delivering and embedding customer opportunity plans in collaboration with the team
- Leading and delivering client pitches, proposals and responses to tender documents
- Promoting the transaction banking business by attending internal, industry and customer events at regional level
- Building client and competitor insights and sharing these with your colleagues
- Tracking all origination activity using our sales management system and tools

**The skills you'll need**:
We’re looking for someone with experience in the transaction banking business and knowledge of cash management, with specific knowledge of Payit or open banking originating business, as well as leading sales opportunities for digital payment solutions.

You’ll bring a strong customer focus to this role, along with excellent interpersonal and relationship management skills. Specific knowledge of open banking like AISP or PISP, and traditional cash management will be ideal.

You’ll also demonstrate:

- A proven track record in an origination role, where direct accountability for financial targets is a key focus
- Experience in developing business for both new and existing clients, using a sales management framework
- Proven operational risk acumen
- Knowledge of the regulatory agenda in the financial services market

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