Retentions & Renewals Agent

4 weeks ago


Newcastle upon Tyne, United Kingdom Everything Managed Group Full time

£25K starting base salary plus incentive scheme

**We are**:
Everything Managed is one of the fastest-growing companies in the UK and our vision is revolutionising fully managed business services via technology with a world class customer experience which we will deliver by creating a culture of community, engagement, development and empowerment.

**You are**:

- Experienced in working in a fast pace target driven environment
- Excellent interpersonal & communication skills with problem solving attitude
- Attention to detail
- Target and results driven
- Customer oriented, genuinely passionate about providing an amazing experience through every interaction
- The ability to multitask effectively whilst keeping a high level of service quality
- Proactive and work effectively and efficiently
- Enjoys working in a team
- Passionate and willing to learn in a dynamic and challenging environment
- Ambitious and willing to accept new challenges
- Great customer service skills
- Energetic, reliable and passionate about customer satisfaction
- Experience working in a target driven environment

**You’ll be**:

- Working in a call centre environment
- Making outbound calls to existing customers with the purpose of retaining them
- Establishing, building, and managing strong long-term customer relationships
- Ensuring customer satisfaction
- Liaising with various other departments both within the business and third parties
- Updating relevant information in our customers’ records
- Delivering first class customer service to customers

**What’s on offer?**
- £25K starting base salary plus incentive scheme
- Offices on the UK’s most Instagrammed street right in the heart of Newcastle city centre
- Benefits package which is second to none covering health care, pensions, enhanced annual leave. Employee assistant programme 24hrs access to GP
- 25 days holiday leave +8 days bank holidays, Ability to buy 3 more holidays
- Group Income Protection for long term sick
- Personal health care plan
- Personalised career path
- A culture that ensures you will love what you do

**Sound good?**

Please note, if you are shortlisted, due to the number of applicants we may conduct initial interviews over a video call.

Everything Managed Group Limited, Grey Street, Newcastle City Centre NE1 6BR



  • Newcastle upon Tyne, United Kingdom Everything Managed Group Full time

    Renewals and Retentions Agent £26K starting base salary plus incentive scheme **We are**: Everything Managed is one of the fastest-growing companies in the UK and our vision is revolutionising fully managed business services via technology with a world class customer experience which we will deliver by creating a culture of community, engagement,...


  • Newcastle upon Tyne, United Kingdom CDM Recruitment Full time

    We are seeking a permanent Sub Agent \ Site Agent to work for a well-known civil engineering contractor with offices in the North East of England. The company specialises in water and marine biased civils projects with most of their work here in the North East but with some projects out of region, therefore interest applicants must have a driving license and...

  • Retentions Agent

    4 weeks ago


    Newcastle upon Tyne, United Kingdom MCF Recruitment Full time

    **Retentions Agent based in Newcastle City Centre** Deliver a consistent outstanding experience, every time addressing the primary reason for customers contact and potential request for cancelling their waste contract. Engage and deal with a variety of customer call types ensuring each interaction is personalised. **Responsibilities**: - Working in a call...


  • Newcastle upon Tyne, United Kingdom CDM Recruitment Full time

    We are seeking a permanent Sub Agent \ Site Agent to work for a well-known civil engineering contractor with offices in the North East of England. The company specialises in water and marine biased civils projects with most of their work here in the North East but with some projects out of region, therefore interest applicants must have a driving license and...


  • Newcastle upon Tyne, United Kingdom CDM Recruitment Full time

    We are seeking a permanent Sub Agent \ Site Agent to work for a well-known civil engineering contractor with offices in the North East of England.The company specialises in water and marine biased civils projects with most of their work here in the North East but with some projects out of region, therefore interest applicants must have a driving license and...


  • Newcastle upon Tyne, United Kingdom CDM Recruitment Full time

    We are seeking a permanent Sub Agent \ Site Agent to work for a well-known civil engineering contractor with offices in the North East of England. The company specialises in water and marine biased civils projects with most of their work here in the North East but with some projects out of region, therefore interest applicants must have a driving license and...


  • Newcastle upon Tyne, United Kingdom Energy Jobline CVL Full time

    Commercial Insurance company As a Commercial insurance Account Manager, you'll be responsible for managing a portfolio of clients and achieving targets for new business and renewals. Client Management: managing and managing strong working relationships with clients, including insurance brokers, independent financial advisers (IFAs), and other agents....


  • Kingston upon Hull, United Kingdom Haller Evans Full time

    **Residential Lettings Agent** As our Residential Management department grows, and the number of homes that we look after increases, we are looking to expand our team and take on a **Residential Lettings Agent**. The successful applicant will have established experience of Residential Property Management and will be hardworking, reliable and seeking to...


  • Newcastle upon Tyne, United Kingdom The Retention Group Full time

    Roofer (Full Training on Solar) £25,000 - £30,000 + Training + Van + Private Pension + Health Care Newcastle upon Tyne - Covering the North of England Are you a Roofer looking for a permanent position with solid job security? Would you like full training on Solar PV Systems? The hiring company are Solar specialists with an excellent reputation for...


  • Newcastle upon Tyne, United Kingdom Knewin Full time

    Description Position at MOZ Group We are searching for an Account Manager who is passionate about building relationships with clients, committed to delivering results in a fast-paced environment, and dedicated to helping their clients grow. Account Managers are responsible for owning the relationship with our key clients, with a core focus on customer...


  • Kingston upon Hull, United Kingdom PP Associates Ltd Full time

    My client, a leading Insurance Brokers based throughout the UK is seeking an experienced Account Executive (Sales) to join their growing team in Hull. Purpose The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants. The role requires dealing with clients over the phone and...

  • Rural Surveyor

    1 week ago


    Berwick-Upon-Tweed, United Kingdom Additional Resources Full time

    **Location: Berwick upon Tweed, Northumberland** **Salary: Very Competitive + Excellent Benefits** Our client, a well-established chartered surveyors, is seeking a qualified **Rural Surveyor** to join their team. You will have a passion for estate and property management, valuations, and more. **Responsibilities**: - Estate management and property...


  • Newcastle-under-Lyme, United Kingdom Global Risk Partners Full time

    **SME Account Handler** **Location**: Newcastle-under-lyme **Package**: Negotiable + Benefits We're expanding our team at JSW to ensure we continue providing an outstanding service to our clients. The team in Newcastle have been recording some excellent growth over the last few years and we need to make sure they are fully supported as we continueto...


  • Stratford-upon-Avon, Warwickshire, United Kingdom SnasIT Limited Full time

    SnasIT is providing quality training and courses to aspiring candidates to enhance their futures. SnasIT is currently looking for a Student Recruitment officer join our office in East London. SnasIT is a well-established and expanding training company that has been providing courses to learners and helping them to achieve their career goals. Whether you...

  • Security Officer

    1 week ago


    Kingston upon Hull, United Kingdom Mitie Full time

    Part time - Security officer needed to be based as a deterrent and provide customer service. Monday and Wednesday - 17:00pm-20:00pm **Job Overview** - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. - Delivering...

  • Security Officer

    4 weeks ago


    Kingston upon Hull, United Kingdom Mitie Full time

    Security officer required for a site in Hull. Gatehouse Security officer, Duties include, access/egress of vehicles, ID checks, responding and reporting of any incidents that may occur. **Shifts** Nights17:00 05:00 Monday to Friday **Pay** £11.25 ph 60 Hrs a week Full training and uniform provided. **Job Overview** - To protect our customer's...


  • Kingston upon Hull, United Kingdom PP Associates Ltd Full time

    My client, a leading Insurance Brokers based throughout the UK is seeking an experienced Account Executive (Sales) to join their growing team in Hull.PurposeThe purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants. The role requires dealing with clients over the phone and...


  • Sunderland, Tyne and Wear, United Kingdom Landmark Properties, Inc Full time

    Associate Community Manager - North 116 Flats page is loaded Associate Community Manager - North 116 Flats Apply locations Sunderland, MA time type Full time posted on Posted 2 Days Ago job requisition id R-101827 Job Description The Associate Community Manager is responsible for effectively marketing the community and ensuring the leasing targets are...