Part Time Traffic Clerk

4 weeks ago


Newton Abbot, United Kingdom W L Vallance Ltd Full time

WL Vallance Ltd is part of Freightroute Limited - a family business and one of the leading privately owned palletised transport organisations in the UK. Established in 1979 we operate across 11 sites in England and Scotland with over 480 employees and 220 vehicles. We offer a wide range of delivery solutions to our customers while maintaining the highest standards of safety and professional conduct.

Due to expansion, we are looking for a Part Time Traffic Clerk to join our team based in Newton Abbot 2 days a week (08.00 - 18.00). Additional hours may be available for holiday & sickness cover. Working with our existing team, as Part Time Traffic Clerk you will have primary responsibility for ensuring the vehicles are utilised effectively throughout the day.

**Key Responsibilities**:
Ensuring all administrative tasks are completed on a daily basis and any additional administrative tasks assigned by the DOM or DGM as required. A flexible approach and the ability to communicate effectively with customers, delivery points and personnel across the business are required. Responsibilities will include, but not limited to
- Bay check
- discreps - Over freight, all explained at interview, work unsupervised but gets job done on time
- Trailer check, census
- PDAs signed out - debrief - agency paperwork
- Answering and dealing with incoming calls to the Depot, booking deliveries in
- Input of jobs onto the Manpack 3 system
- Liaising with customer regarding delivery updates, obtaining assistance for drivers with unloading at delivery premises, general ETA enquires.
- Non-conformance of jobs on the Manpack3 System
- Completion of Drivers run sheets
- Drivers debrief
- Service failure enquiries, customer service
- Any ad hoc jobs assigned by DOM / DGM

This is a varied role requiring a flexible and positive approach, previous experience in a similar environment or customer service skills would be advantageous but not essential as full training will be given to the right applicant.

Who are we looking for?
- Excellent communication skills
- Ability to multitask, prioritise and work to deadlines.
- Enjoy being part of team and helping each other
- Wanting a career in Transport, learn and develop skills
- Strong IT skills are a must.
- Solving problems, redirecting / escalating issues, seeing an issue and acting on it to resolve it
- Eligible to work in the UK

**Job Types**: Part-time, Permanent
Part-time hours: 18 per week

**Salary**: From £9,968.40 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Transport Office: 1 year (preferred)

Work Location: In person

Reference ID: 38/23


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