Technical Support Industry

4 weeks ago


Wales, United Kingdom Natural Resources Wales Full time

**Technical Support - Industry & Waste Regulation**

**Closing date**: 2 January 2023
**Location**: Flexible within South-West Wales
**Salary**: £25,326 - £28,077 (Grade 3)
**Contract type**:Permanent
**Work pattern**: 37 hours
**Post number**: 200797

**Job description**

The post holder will provide technical support to Industry and Waste Regulation team members on a multi-Place basis, to ensure compliance with regulations ensuring effective regulation preventing and minimising pollution and environmental damage.

Your responsibilities will include:

- Managing critical business systems for the teams.
- Managing document storage requirements to ensure compliance with current legislation.
- Establishing and maintaining systems to track compliance and enforcement performance and ensuring issues are highlighted to the relevant Team Leaders.
- Managing all data access requests received and responding within agreed timescales.
- Supporting our response to complaints received.
- Support and work closely with other team members to deliver work objectives in a timely and efficient manner in line with the annual workplan.
- Maintain database for recording submissions against Permit requirements.
- Contribute to a positive health, safety and well-being culture.
- Required to take part in incident response activities

**Qualifications**

- Previous experience in an Administration type role.
- Strong and effective self-management and organisational skills.
- Able to work well as part of a team.
- Excellent customer care skills.
- Prior experience of managing Business ICT systems.
**Benefits**
- Agile and flexible working
- Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
- 28 days annual leave, rising to 33 days
- Generous leave entitlements for all your life needs
- Health and wellbeing benefits and support
- Weekly well-being hour to use as you choose
- Competitive financial rewards to enhance your monthly pay


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