Reception / Switchboard Assistant

**Hours: Part-Time, 25 hours per week (1pm - 6pm Monday to Friday)**
**Location: Douglas, Isle of Man**

**The opportunity**

We are seeking a friendly and professional Reception / Switchboard Assistant to join our vibrant team. The primary role of this position is to provide a warm welcome to visitors, manage a high volume of calls through our switchboard, and perform general administrative tasks.

**Key responsibilities**:

- Responsible for opening and closing the switchboard and reception services as per the designated times.
- Greet and direct callers and visitors with a friendly, professional demeanour and using the company-approved greeting.
- Schedule conference rooms, order supplies and maintain office equipment inventory.
- Handle administrative tasks as required and provide excellent customer service to contribute to a supportive team culture.
- Manage the reception lobby area and ensure completion of necessary paperwork, sign-in and security procedures.
- Supply information to callers, relay messages and announce visitors.
- Assist the Facilities Manager with delivery note processing, invoice processing, and budget tracking.
- Order and procure items associated with facilities and building management.
- Maintain a flexible and co-operative approach to accommodate changing business needs.
- Assist other administrative staff with overflow work, including word processing, data entry, and internet research tasks.
- Take responsibility for the correct use and care of reception and switchboard equipment and assist in control of inventory.

**Who are we looking for?**

To be successful in this role, you will need to be an excellent communicator and possess a passion for customer service. Putting our customers first, you will be able to cope with varying workloads and remain calm under pressure. If this sounds like you, we’d love for you to apply, or get in touch for more details.

**Who are we?**

We are Zurich International Life

We support our fellow business units who provide life and savings products to markets around the world. Based out of the Isle of Man since 1982, Zurich has built a strong reputation as a reliable, dependable yet innovative insurer and regularly receives recognition and awards from the industry.

We believe in having a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the Zurich Community Trust.

**Please take a look at the video for an insight into Zurich**:
**So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.