Housing & Neighbourhood Services Assistant

1 month ago


Dunoon, United Kingdom Stafffinders Full time

**Sector**: Charity and Public Sector

**Location**: Dunoon

**Job Ref**: J3030

**Job Type**: Contract

**Salary**: £23,466 - £27,346 per annum

**Expiry Date**: 25 May 2023

**Your rate of pay and hours of work**

**Responsibilities in your new role**

As the new Housing and Neighbourhood Services Assistant you will focus on the delivery of housing and neighbourhood services, allocate properties, and identify local trends. The main objectives are to use properties effectively, maintain high customer satisfaction, meet KPI targets, involve tenants in service development, and improve services continuously. Your principal duties will include maximising rental income, dealing with complaints, supervising contracts, carrying out estate inspections, and supporting community groups. The job also involves attending meetings, promoting the organisation's values and standards, and complying with all relevant regulations and guidelines.

**Your personality, experience, and qualifications**

To be considered for this role, you must have or be willing to obtain the Chartered Institute of Housing Level 4 Diploma in Housing. You should also have experience working in an office environment and dealing with customer enquiries in person, in writing, or over the phone on a daily basis. In addition, you must possess knowledge and understanding in at least three of the following areas: allocations and access to housing, rent collection and debt recovery, tenant participation and customer involvement, and tenancy and estate management.

Please send us an up-to-date copy of your CV. You must be able to provide proof of right to work and up-to-date contact details for at least 2 references. You will also be required to attend an online registration interview with one of our team.
- Stafffinders are operating as an employment business for the purpose of this role._


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