Customer Service Advisors Needed X10

3 weeks ago


Annesley, United Kingdom Express Recruitment Full time

Due to the location of the role, a driving licence with access to your own vehicle is essential or be able to get the bus to a business park on the outskirts of Annesley.

The role has working hours of Monday - Friday, working a shift of either 8am-4pm or 12pm-8pm with the later shift allowing work from home. The role is hybrid working with 2 days per week from home and 3 days from the office. It is essential that new starters spend the first 4 weeks training full time from the office on the earlier shift pattern. There is a requirement to work 1 in 4 Saturday mornings, which will also be from home. You’ll be advised of your shift pattern at least 8 weeks in advance.

There is a great range of benefits, including 24 days annual leave + bank holidays, bespoke healthcare scheme & regular salary reviews, eventually reaching £24,500 after over 1 year in the role.

**Roles & Responsibilities**
- Process customer orders within a timely manner, ensuring accuracy
- Discuss customer requirements, provide advice and guidance
- Provide information to customers about the service
- Update a bespoke customer database with confidential information

**Skills & Experience**
- Previous customer service experience preferred
- Polite and professional telephone manner essential
- Able to prioritise workloads
- Strong IT skills to include MS Office essential
- Fast and accurate data entry skills

**About Express Recruitment**

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.

**Vacancy Summary**

**Hours**: Monday - Friday, 9am - 5pm

**Salary**:c£21,000 per annum D.O.E

**Location**:Annesley, Nottinghamshire

**Job Type**:Permanent

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.



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