Credit Control Officer

3 days ago

Crewe, United Kingdom Radius Payment Solutions Full time

**Credit Control**

**The role **

As the team grows, we currently have a variety of great opportunities within our credit department, including **Credit Collections, Credit Control, Sales Ledger & Credit Vetting**.

Do you have a passion for Cash Collections or Receivables Management? Our Credit Department supports the Radius group of companies globally. We have credit management experts across thirteen countries, and we’d love to help you develop your career as a credit professional.

Currently recruiting in our state of the art head office in Crewe for various roles, we believe in developing our people and making sure no two days are ever the same. If you want a role where you can make a difference every day and be challenged to improve this is the opportunity for you.

We would love to welcome you to our Crewe Campus, whether you're at the start of your career or looking for your next challenge. Full training for any role will be provided and we can offer full study support for either CICM or AAT.

Whilst experience in a credit role may be an advantage, the right attitude is the most important quality. We are keen to hear from you whatever stage you are at in your credit career.

**We offer** **professional development, friendly and supportive team, professional qualifications and career progression.**

**Salary**:Flexible base salary** **dependant on experience plus a quarterly commission scheme

**Location**:Radius Campus, Emperor Way, Crewe Business Park, CW1 6BD

**Hours**:Monday - Friday 08:30am - 17:00pm

**What would your day to day look like?**

This would be dependent upon the area you work, however typical responsibilities you can expect are;
- Daily contact with customers via Telephone, SMS, E-mail, Payment links or Letter, in line with credit policy
- Keep accurate and complete records of all customer contact within Cruise / Sugar
- Escalation of accounts and issues as required
- Actively engage in relevant and appropriate opportunities for cross-department working to build relationships & share knowledge
- Use exposure to different areas of Credit and businesses / products to share good ideas and approaches across the team and improve the processes and systems as a result
- Building and maintaining strong relationships with our sales team.

**What do we expect of you?**
- **
Communication **- the ability to develop rapport with customers and colleagues over the phone.
- ** Attention to Detail - **a head for numbers and ability to spot and solve problems whilst dealing with a high volume of transactional data.
- ** Drive to Succeed - **driven to achieve targets, tenacious and persistent in your approach.
- Experience in a customer facing role is desirable, not essential

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive

And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Team_

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