T&c Supervisor/auditor

Training and Competency Auditor/Supervisor. Home based with occasional travel to the office or office based, full time

Working as part of the Adviser Services Group including the Sense and Lyncombe financial adviser networks.

We are looking to add to our T&C team of supervisors to support our growing adviser communities.

**Essential Qualifications**:

- Diploma in Financial Planning (or equivalent level 4 qualification)
- Cemap or MAQ (CF6)*
- H15 or J07*

**Desirable Qualifications**:

- AFPC
- AF6

**Experience requirements**:

- Minimum 2 years' financial services experience.

**Desired experience**:

- Experience in providing written and verbal feedback to financial advisers.
- Experience of using Intelliflo Office.

**Key Responsibilities**
- Supervise Sense and/or Lyncombe advisers in line with the company T&C Scheme. Including the undertaking and documentation of one-to-one meetings with advisers, as allocated to you by the Head of T&C.
- Set actions for advisers / other AR Firm staff to address risks identified through one-to-one meetings or separately, and track progress with actions set. Actions should be set in line with the company T&C Scheme.
- Identify any risks the Network is exposed to which you do not feel can be adequately managed through standard processes and escalate these to the senior management team.
- Provide support for advisers and other AR firm staff newly joining the Network, in line with company processes.
- Undertake AR firm audits to assess firms’ systems and controls, in line with company processes, as allocated to you by the Head of T&C.
- Answer queries received from AR firms within reasonable timescales and accurately, seeking guidance to assist where appropriate.
- Perform additional induction, monitoring, investigatory, remedial and exit/termination work as requested by senior management.
- Develop and maintain positive relationships with AR Firms, displaying professionalism at all times.
- Liaise with other T&C team members, and Network colleagues in other areas to provide a cohesive and consistent service to our AR Firms.
- To fully participate in and adhere to any performance management process the Company has in place, in a professional and constructive manner.
- Understand, embed and endorse 'Treating Customers Fairly' principles within your role.
- Maintain your own competence within your role by maintaining and developing your skills and knowledge via appropriate personal development activity. This should be in line with the T&C Scheme and to cover areas requested by senior management.

**Knowledge Requirements**
- FCA/regulatory knowledge
- Commercial/organisation awareness
- Industry knowledge
- Product knowledge
- Compliance knowledge
- Money Laundering - regulatory knowledge

**Skills Requirements**:

- Communication skills
- Working with others
- Problem solving and decision making
- People management
- Drive and effectiveness
- Use of technology
- Managing and interpreting information
- Time management

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£45,000.00 per year

**Benefits**:

- Cycle to work scheme
- Private medical insurance
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Monday to Friday

COVID-19 considerations:
Role is largely home based however, when in the office, mask wearing is advised and desks are sanitized before and after use.

**Experience**:

- Financial services: 2 years (preferred)

Licence/Certification:

- H15 or J07 (preferred)
- Cemap or MAQ (CF6) (preferred)