Corporate Receptionist

3 weeks ago

London, United Kingdom Guarding UK Full time

Job Advert

**Job Title - Corporate Receptionist**

**Location - London**

**Department - RUK**

**Job type - Full time**

**Hours - Monday - Friday, 08:00-17:00, 45 hours per week**

**Salary - £14 per hour, £32,760 annually**

**_

If you are committed to delivering a high level of performance Reception UK would love to hear from you. Reception UK is an established reception and concierge service and our people believe first impressions count and we take great pride in being known for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke and tailored to our clients’ requirements with a focus on superb customer service.

One of our prestigious buildings in Victoria, London, requires an exceptional Corporate Receptionist. You would be expected to be able to work independently and take charge of any building issues, with the long term scope of progressing into more building management duties. Presenting and providing the best in class customer service and front of house management skills. Professionalism is key

**Daily Duties include**:

- Offer a warm welcome to all occupiers and guests.
- Creating lasting positive impressions by being approachable and polite in all interactions.
- Processing high volume of visitors - ensuring they are signed in the visitor management system and they are directed to the relevant floor following the appropriate protocols.
- Managing the visitor flow, ensuring that everyone is acknowledged and all queries are dealt with efficiently.
- Assisting Guest Experience Manager in smooth running of the reception area.
- Ensure cleaning standards are maintained and report any cleaning issues to the client
- Ensure that all visitors are greeted with excellent customer service and visitor procedures are followed at all times
- Ensure the health and safety of the building is maintained
- Ensure meter readings are taken on a monthly basis
- Manage and distribute post upon receipt
- Log maintenance jobs for necessary works to be completed
- Ensure site manuals and procedures are regularly checked and updated
- Directing all visitors to correct floors
- Ensure the reception desk runs effectively

**Individual requirements**:

- Experience as a receptionist or in customer service
- Experience within a corporate environment
- Professional presented, self-confident and smartly dressed at all times
- Good health and safety knowledge
- Understands the importance of, and has great, attention to detail
- Good intermediate computer literacy
- Good oral and written English with the ability to communicate at all levels
- Able to remain calm and effectively manage and respond to difficult people or situations
- Desire to learn more about how a building runs and a passion for development, as this role will eventually take on more building management duties

**Employee Benefits**

RUK_ pride ourselves in offering benefits that promote health and well-being._
- ** Ride to Work Scheme**:

- ** Employee Assistance Program**:

- ** Credit Union**:

- ** Employee of the Month/Year**_

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