Customer Assistant
7 months ago
**Key Accountabilities**
Customer Assistant
Purpose
To deliver a great shopping experience for their customers, putting customers before task every time
Champion new ways of working within stores through an open mindset and positive attitude
Complete tasks and processes that deliver ‘best in town’ standards
Serve and sell across all channels brilliantly well
Be the voice of our customer to help us continually improve
Working Pattern
Wed, Thurs, Fri & Sat: 0500-0900
**Key Capabilities**
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Working Pattern**
Wed, Thurs, Fri & Sat: 0500-0900
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates, its strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Assistant
6 months ago
Stirling, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Stirling. Vue Stirling is an 8 screen cinema and is located on the Forthside waterfront development. Our cinema is easily accessible by car and both Stirling bus and train stations are a short 10 minutes walk...
-
Customer Assistant
6 months ago
Stirling, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Stirling. Vue Stirling is an 8 screen cinema and is located on the Forthside waterfront development. Our cinema is easily accessible by car and both Stirling bus and train stations are a short 10 minutes walk...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Stirling, FK7 7SY **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Stirling, FK8 1AF **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom ASDA EXPRESS Full time**Role**:Customer Service Assistant **Location**:Stirling, FK8 1AF **Hours**:Part-Time Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Stirling, FK7 7SY **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Stirling, FK7 7SY **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Stirling, FK8 1AF **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom ASDA EXPRESS Full time**Role**:Customer Service Assistant **Location**:Stirling, FK8 1AF **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom ASDA EXPRESS Full time**Role**:Customer Service Assistant **Location**:Richmond, DL10 6NT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£11.10 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Assistant
6 months ago
Stirling, United Kingdom M&S Full time**Summary** Various hours - mix of 4.45am starts and 20.30 finishes. **All the details** **Purpose** **Working hours** **Various hours Must be available to undertake - mix of 4.45am starts and 20.30 finishes. APPLICANT MUST BE 18 YEARS OR OVER DUE TO CONTRACTED HOUS.** To deliver a great shopping experience for our customers, we are looking for...
-
Customer Assistant
6 months ago
Stirling, United Kingdom M&S Full time**Summary** working pattern Wed: 1200-1730 Thurs: 1200-1730 Sat: 1100-1700 **All the details** working pattern Wed: 1200-1730 Thurs: 1200-1730 Sat: 1100-1700 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...
-
Customer Assistant
6 months ago
Stirling, United Kingdom M&S Full time**Summary** W/C 10th Dec working hours 12-20 Wed / Thur / Fri / Sat **All the details** **Purpose** Working hours W/C 10th Dec 12:00 20:00 Wed / Thur / Fri / Sat To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...
-
Customer Assistant
6 months ago
Stirling, United Kingdom M&S Full time**Summary** working pattern Week 1 Sun, Tues, Wed & Fri: 0930-1730 Week 2 Mon, Tues, Fri & Sat: 0930-1730 **All the details** working pattern Week 1 Sun, Tues, Wed & Fri: 0930-1730 Week 2 Mon, Tues, Fri & Sat: 0930-1730 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...
-
Customer Assistant
6 months ago
Stirling, United Kingdom M&S Full time**Summary** Working Pattern Week 1: Mon: 0600-1000 Tues: 0600-1000 Fri: 1430-1830 Sat: 1430-1830 Week 2: Mon: 0600-1000 Tues: 0600-1000 Thurs: 1530-1930 Fri: 1430-1830 **All the details** **Working Pattern** Week 1: Mon: 0600-1000 Tues: 0600-1000 Fri: 1430-1830 Sat: 1430-1830 Week 2: Mon: 0600-1000 Tues: 0600-1000 Thurs: 1530-1930 Fri:...
-
Customer Service Assistant
7 months ago
Stirling, United Kingdom Carlton Clubs (Carlton Bingo) Full timeOne of the largest independent Bingo Operators in Scotland are now looking for **Full Time and Part Time Team Assistants **for our bingo club in **Stirling.** We pride ourselves on a fun and diverse environment for both our staff and customers. Our in-house training and development scheme evaluates skills and can **enhance your pay grade with progression.**...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom Certas Energy UK Ltd Full timeWe currently have an opportunity for a Retail Sales Assistant to work **18 **hours a week in our **Carronvale **outlet in **Larbert**. **What we are looking for**: - A good appreciation of customer service - No experience necessary as full training will be given - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: -...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom Certas Energy UK Ltd Full timeWe currently have an opportunity for a Sales Assistant to work **12 **hours a week in our outlet at **Haughs/Denny** **What we are looking for..** - No experience necessary as full training will be given - A good appreciation of customer service - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - The salary for...
-
Customer Service Assistant
6 months ago
Stirling, United Kingdom Certas Energy UK Ltd Full timeWe currently have an opportunity for a Retail Sales Assistant to work **12 **hours a week in our outlet at **Haughs/Denny.** **What we are looking for**: - A good appreciation of customer service - No experience necessary as full training will be given - Hardworking and reliable - Polite and professional **Interested? What is in it for you**: - Option to...
-
Customer Assistant
3 months ago
Stirling, United Kingdom Lidl GB Full timeWhat you'll doBe a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProactively keep the bakery topped up by baking fresh goodsExpertly merchandise and maintain our middle aisles of Non-Food productsWhat you'll needExperience working...