Day Concierge

4 weeks ago


London, United Kingdom PMR Full time

We are working with a luxury residential apartment block based in North Central London, actively seeking a Day Concierge with excellent customer service to join the team.

**Hours**: 7am to 7pm, 4on 4off rota

**Salary**: £25,000 per annum

**Responsibilities**:

- Provide a high standard of customer service to our residents, client and guests.
- To be welcoming, friendly, polite and smart at all times.
- Ensure that the building is maintained to the highest standards expected by the Landlord and Managing Agent and that the Building and Estate runs efficiently
- To co-ordinate the day to day running of the building liaising with residents to ensure all relevant information is communicated correctly and efficiently
- Statutory health and safety checks of the building
- Checking in and signing out of parcels
- Management of key holding and contractor attendance
- Distributing Post
- General Admin
- Professional attitude to service provision
- Ability to resolve complaints effectively and within procedures
- Can do attitude
- Ability to work as an individual and part of a team
- Flexible approach
- Friendly and helpful, polite and courteous
- At least 2 years' experience of working with the public is essential, ideally in a service related, customer facing capacity
- SIA License is desired



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