Credit Controller

5 months ago


Bristol, United Kingdom ELEMIS Full time

**Description**:
**Job Title**: Credit Controller

**Department**: Finance

**Location**: Avonmouth

**Working hours**: 9.00am to 5.30pm - Monday to Thursday

8.30am to 5pm on alternative weeks

8.00am to 4pm - Friday (except for the last Friday of the month

where we work 8.30 to 5pm)

Follow end to end credit control process ensuring accurate books and records and a positive customer experience

**Key Responsibilities**:

- Follow end to end credit control process including (but not limited to) booking cash, issuing invoices, raising credit notes, reconciling accounts and chasing debt
- To maintain and update client accounts with BACS statements, remittance advices and credit card receipts
- Issue computerised statements to customers and other internal departments when required
- To update AR Module on D365 with any details pertaining to a customer’s A/C
- To monitor Credit Hold orders and release accordingly on a daily basis for UK & US ledgers
- Update computerised cashbook and post to the system on a daily basis for UK & US payments
- Provide copy invoices and reports for Sales Department and clients as required
- Issue month end invoicing
- Assist in collating month end statements
- To work as a team with other individuals and colleagues in the Company, sharing knowledge when appropriate, helping colleagues and promoting a spirit of mutual respect and support
- Understand and abide by Company and departmental rules, policies and procedures
- To carry out other duties as so requested by management

**Skills, Knowledge & Expertise**:

- Experience within the Credit Control or Sales Ledger
- Proven experience of financial systems
- Good level of computer literacy in Microsoft Word, Excel and Outlook
- Accurate data inputting skills
- Excellent telephone manner
- Elemis treatment and product knowledge*

Knowledge of the Elemis Company philosophy*

**What we offer you**:

- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Private Medical Insurance
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more
- Some benefit eligibility is based on length of service or contract type

**About ELEMIS**:
ELEMIS is the most exciting and innovative British brand in the spa and skincare industry. Rapidly expanding globally, the brand is available in over 45 countries and is continually introducing new and revolutionary products to the market.

A brand with true integrity, passion and commitment, ELEMIS is award-winning, results-driven and visionary - just like our people.

Sustainability is at the heart of ELEMIS' responsibilities. As a brand and as people, we ensure all duties and actions contribute to the short and long-term sustainability goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.

We are committed to Elemis’ sustainability pledge when ordering testers and professional grade products and when planning and executing promotional activities, reducing waste wherever possible.


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