Rental Controller

The main focus of the Truck and Trailer Rental Controller is to support the Rental, Maintenance and Finance Departments by playing a pivotal part of our rental operation, ensuring vehicles are maintained using our in house systems.**Key Responsibilities**:

- Manage customer bookings from the initial booking inquiry through to delivery
- Ensuring all rental paperwork is completed accurately
- Inputting data into the in house rental system
- Checking trucks and trailers in and out
- Processing PCN’s and toll crossings
- Booking vehicles in for servicing, MOT’s, and warranty work
- Ensuring insurance and operator’s license documents are accurate and present
- Arranging vehicle/trailer deliveries and collections to and from our customers premises
- Working closely with the rental manager and fleet team to ensure all vehicles are compliant, clean, tidy and ready for rental
- To capture damage on return equipment-notifying customers and sending repair estimates
- Chasing rental order numbers

**Knowledge and Attributes**:

- Vehicle Rental and/or fleet management experience is desirable, but not essential as training will be provided.
- Problem solving, a ‘can do’ attitude, and the ability to work in a highly busy environment
- Time management and ability to prioritise workloads
- Data management
- Excellent verbal, written, & IT skills

**Other Details**:

- Monday to Friday 08.00-17.30
- One in four Saturday’s from 08.00-12.00
- Salary: £20,000.00-£26,000 per year depending on experience and skill set
- 20 days holiday per year plus loyalty bonus on 2 year anniversary