Branch Assistant
3 days ago
**Job Purpose**
This position is primarily to support the Branch colleagues by delivering excellent customer service and supporting in the smooth running of the Branch operations.
**Knowledge, Skills & Experience Required**
- Industry experience would be desirable (full training will be given)
- Experience in cash handling
- Proven sales and customer background
- Resilient and results driven
- Confident in approaching new prospect customers (Training will be given)
- Ability to build and maintain strong working relationships with customers, colleagues and internal teams
- Ability to effectively communicate at all levels
- Ability to work accurately and with strong attention to detail
- Demonstrate flexibility and team-working in order to improve efficiency and effectiveness of the overall business
- Knowledge of products would be advantageous
- Excellent customer service skills, demonstrating passion around service and the customer journey
Intermediate level of PC literacy - MS Office. Word, Excel
**Key Results Areas**
- Ensuring all orders are processed accurately and on time, in full.
- Ensure that customers in the showroom are dealt with politely and efficiently.
- All cash handling must be dealt with in line with company policy.
- Achieve sales and margin targets of the branch.
- Target new customers and be pro-active, following up on all enquiries.
- Develop, own and manage personal customer portfolio
- Ensure that all held orders are chased and customers contacted for payments.
- Help out with stock take when required.
- Complete all sales reports as required
Ensure the showroom is always to a high standard including full samples, brochures, promotions and maintain general housekeeping
**Job Types**: Full-time, Temporary contract
Contract length: 9 months
**Salary**: £25,000.00-£27,500.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Woodford Green: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: BA Temporary
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