Credit Controller
6 months ago
**Credit Controller required in Hatfield.**
**Full Time Monday - Friday 8:30am - 5pm (37.5h per week)**
We are recruiting for an experienced Credit Controller in the Hatfield area.
**Responsibilities**:
- Take incoming calls from clients to resolve account queries and advise clients on necessary payments.
- Take incoming calls from drivers and update client accounts.
- Use initiative to decide whether clients’ previous debt history warrants delivery validation.
- Routine and general administrative functions, e.g: mailing, filing, scanning and general maintenance of records pertinent to the receivable’s ledger function.
- Run statements, cash sheets and reports and use to prioritise which client debts to follow up.
- Update account notes.
- Check Credit Held orders and release orders in line with protocols in time for scheduled delivery.
- Allocations and reconciliation of all receipted payments.
- Raise Credit Notes when authorised following audit guidelines.
- Upload Invoices via portal for required customers.
- Utilise customer portals for query resolution and document retrieval.
- Liaise with Account Managers to ensure debt management and collection of outstanding funds.
- Ensure compliance with procedures and protocols.
- Maintain targeted collections and update Credit Manager on working status.
**About you**:
- At least 3-5 years credit control and sales ledger experience
- Target driven
- Able to work in a fast paced environment dealing with high volume
- Excellent IT skills and experience of working with customer portals
- SAP advantageous
My client offers bonuses, profit shares, pension scheme, life assurance, wellness days and more.
**This role is office based.**
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00-£32,500.00 per year
**Benefits**:
- Company pension
- Life insurance
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Credit Control AND Sales Ledger: 3 years (preferred)
Ability to Commute:
- Hatfield (required)
Work Location: In person
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