Regional Live-in Care Consultant

2 weeks ago


Guildford, United Kingdom Maxim Recruitment Solutions Full time

The Regional Live-in Care Consultant will play a vital role in growing the client base and providing exceptional live-in care services in Surrey and surrounding areas. As a Regional Live-in Care Consultant, you will be responsible for conducting assessments,managing carers, and ensuring that our services align with the needs of our clients and meet CQC requirements.

**LOCATION**:
Surrey and surrounding areas - based primarily at home, with some office work required to attend team meetings and conduct carer interviews as directed by the Registered Manager. You will also need to be in the field when meeting new clients and conductingassessments.

**KEY RESPONSIBILITIES**:

- Champion exceptional care delivery by continuously elevating standards and ensuring the highest level of care provision.
- Safeguard quality at every touchpoint by maintaining a sharp focus on delivering outstanding services.
- Lead a team of highly skilled and motivated field-based carers, fostering open communication and collaboration to ensure seamless call coverage and attendance.
- Develop, implement, and regularly review customized care plans, providing hands-on supervision, performance appraisals, and support visits to ensure that carers are delivering their best.
- Efficiently organize and manage rotas, ensuring optimal staffing levels to meet the needs of clients.

**KEY COMPETENCIES**:

- Ability to make informed decisions and use professional expertise within a structured framework and existing systems and policies.
- Ability to engage with clients, their families/representatives, and healthcare professionals in every stage of the assessment process.
- Strong support and guidance skills to enable carers to deliver high-quality services to clients.
- Valid UK driver's license and access to a personal vehicle.
- Proficient in Microsoft Excel and other IT tools.
- Prior experience in nursing or caring, with clinical skills is desirable.
- Proven experience as a Regional Consultant/Regional Manager within the Healthcare/Homecare industry.
- Level 4 qualification or higher in Health and Social Care is preferred but not mandatory, relevant experience in the industry is required.

**KEY INTERNAL RELATIONSHIPS**:

- Live-In Care Managed Team (MCD)
- Registered Manager
- Operations Manager

**KEY EXTERNAL RELATIONSHIPS**:

- Clients and their representatives
- Carers and healthcare professionals

**BENEFITS**:

- Competitive salary, based on experience.
- 4 weeks of paid holiday, increasing to 5 weeks after 2 years of service.
- Bupa Cash Plan Health Insurance Scheme.
- Pension benefits.
- Performance-based bonus payments after 2 years of service.
- On-call duties on a rota basis, with enhanced pay for out-of-hours work.


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