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Housing Resettlement Support and Education Worker

4 months ago

York, United Kingdom City of York Council Full time

We have an exciting job opportunity for the position of Housing Resettlement Support and Education Worker working at Howe Hill for Young People and within the CYC Housing Options and Support Service. We are looking to recruit a committed and enthusiastic person to provide high quality support and deliver an education programme to customers living in Howe Hill for Young People.

Howe Hill for Young People is a resettlement supported accommodation service for young people aged 16-25 providing accommodation, support and education work with a view to helping people gain the necessary skills to move on into more independent accommodation suitable to their needs.

The successful applicant will work within the team and under the guidance of the supervisor at Howe Hill to provide a well maintained and responsive Young Persons Accommodation Project to customers who are homeless and in need of supported housing. They will lead the ongoing delivery of the service’s Youth Education programme,delivering group work, 1-1s and bespoke sessions on a wide range of issues related to housing and young people. This will also involve organising and facilitating off-site activities.

You will provide appropriate emotional and physical support to young people accessing the service who are vulnerable and under a lot of stress and therefore the successful applicant will have good interpersonal skills and will understand the issues young people face when homeless.

You will be capable of working on your own initiative under the guidance of a manager.

Experience of working with homeless people and in supported accommodation is essential along with an understanding of the issues surrounding the client groups.

You will need to be able to demonstrate that you are sympathetic and firm and you are able to cope in situations which can be stressful as well as rewarding.

You will organise an ongoing education programme and to provide cover within the accommodation project.

The service functions on a 24 hour basis, 365 days per year, and you will be expected to be part of the shift rota patterns including regular evenings and weekends, ensuring that the young people living in the service are properly motivated and supported.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

This role is suitable for job share

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

Or Tim Carroll: Service Manager Housing Options and Support Team

Closing date: Wednesday 26 June 2024 at 12 midnight

Interview date: TBC