Accommodation Village Manager

**About Butlin's**
At Butlin's, we're all about fun, excitement and adventure by the bucketload For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult Only Big Weekenders.
Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture We're all about providing our guests with an Altogether More Entertaining and Fun break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other - we think you'll fit right in

**About the Role**:

- Controlling labour and expenditure budgets in line with departmental budget and occupancy levels
- Authorising and planning teams annual leave in line with the business needs and occupancy levels
- Assisting with future CAFF role out on the village
- Formulating maintenance plans using information from room audits
- Ensuring daily, monthly and yearly housekeeping procedures are adhered to at all times
- Formulating yearly training plans in line with company standards and procedures, to ensure leaders and team have the correct knowledge and are confident within their roles
- Training team and team leaders to ensure they are complying with the Health and Safety policies and procedures, formulating and documenting records (e.g. Pat testing electrical equipment, COSHH, manual handling, fire and safety procedures)
- Responsible for the recruitment and selection of appropriate team members ensuring team levels are correct as per departmental budget, following HR recruitment procedures
- Measured by KPI’s, you will be responsible for ensuring the highest levels of cleanliness within all accommodation including servicing and deep cleans plans in excess of weekly change over
- Manage monthly room audits to ensure cleanliness levels are as standard
- Conduct 12 weekly reviews with leaders and team and create personal development plans as per HR training

**About You**
- Have a passion to succeed and deliver exceptional customer service in a results driven environment
- Have a problem solving attitude.
- Be able to focus on the detail and prioritise to ensure the biggest positive impact.
- Strong communication skills to allow good relationships between guests and team
- Ability to lead and motivate a team in a high pressured environment
- Have the ability to work from the direction of the Head housekeeper and own initiative.

**Interested?**
If this role sounds perfect for you, we would love to hear from you. To apply, please follow the link below where we will take your details and ask you a few questions to help us find out a little bit more about you. This should take around 5 minutes. Someonefrom our Recruitment Team will then be in touch.
We look forward to hearing from you