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Housing Assistant

4 months ago

Plymouth, United Kingdom plymouthcommunityhomes Full time

**Care **Respect **Listen **Do the right thing**

**About the role**

We are looking to recruit a Housing Assistant to join our Housing team. As a Housing Assistant you’ll provide administrative support to the wider team so that others can spend large parts of their time out of the office. You will do this by working in a positive manner with both colleagues and customers alike. You must be able to show genuine commitment to providing a good quality of life for people living on PCH estates.

This will mean demonstrating, by word and action, that you are interested in ensuring that the views and priorities of the customers are taken into account in all aspects of service delivery with which you assist.
- Has administrative experience requiring the ability to organise and maintain a number of work areas in parallel
- Has knowledge of the function of social housing and an appreciation of the role of third sector working with a diverse range of people, some of whom are socially or financially excluded
- Is good with people, and can work well as part of a team and also on own initiative
- Has excellent communication skills, both verbal and written
- Can work accurately in a fast paced environment whilst adhering to procedures and regulations
- Has flexibility in approach and willingness to work as directed by managers
- Is adaptable to changes in working practices
- Can work quickly and accurately on a range of duties
- Can persist diligently with a varied workload ensuring tasks are completed in a timely manner

**About Plymouth Community Homes**

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

**What we can offer you**:

- Flexible working opportunities including flexi-time and hybrid working
- Excellent pension scheme with a high level of employer contributions
- Free, fully equipped onsite gym and changing facilities.
- The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
- Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
- Free Employee Assistance programme, including free counselling
- Free annual flu vaccination
- Cycle to Work scheme
- The opportunity to work in a beautiful and vibrant part of the Southwest

**To Apply**:
For an informal discussion about this role, please contact Fran Sandercock, Area Housing Manager on 01752 388098.

This post is not suitable for job share.

Shortlisting Date: 8th September 2023

Interview Date: 11th September 2023
- Living and Working in Plymouth_