Logistics Coordinator

2 weeks ago

Croydon, United Kingdom Zotefoams Full time

We are seeking a Logistics Coordinator with responsibility for the provision of logistics excellence through delivery of goods to customers on time. Based: South London. Agile working: 1 day per week WFH contracted but some week to week flexibility.

**The main requirements of the role will include**:

- Work to agreed standard and service level agreements to provide logistics excellence for the organisation, including:

- Working towards the Logistics team targets on costs and service.
- The effective planning of transport from Zotefoams to the customer.
- Working closely with the Customer Service team and Planning to ensure customers’ requirements are fulfilled within agreed operational lead times.
- Creating the relevant paperwork for national and international shipments.
- Manage transport in a timely and cost-effective manner, maximizing load efficiency and proactively drive for logistics improvement opportunities.
- Build and maintain positive working relationships withing your team, transport providers, and internal departments. Leverage relationships to achieve goals.
- Provide regular KPI reporting to track progress against target to improve performance.
- Accountable for all transport planning in a defined geography, provide thought leadership, operational insights, and business intelligence to make improvements to service, cost, or reliability.
- Undertake any other duties as required from time to time, commensurate with the role.

**Qualifications**:

- Minimum A level educated. Graduate or logistics qualification holder would be advantage.

**Knowledge**
- Good working knowledge of Microsoft packages, excel and word.
- Understanding of cultural differences resulting from working in an international environment
- Some use of ERP systems, Microsoft desirable but any ERP system experience is useful.
- Knowledge of export is desirable, but not a essential

**Experience**
- 2+ years’ experience of working in a logistics/export environment
- Experience of working with logistics and transport companies

**Skills**
- Fluent in English
- A customer focused approach to work
- Strong numerical, organisational & communication skills
- Team focused, able to work collaboratively and cooperatively with others
- Capable of contributing to logistics improvement initiatives
- Self-motivated and able to meet deadlines

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