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Sales Support Administrator

4 months ago

Darwen, United Kingdom Liberty Flights Full time

**We are recruiting**

**Job title: Sales Support Administrator**

**Start date**: March 2024

**Work Location: Liberty Flights - Darwen Office**

**Hours**: 40 hours per week (Mon - Fri)

**Type**: Full time/Part Time Considered

**About Us**:
Supreme Imports is the largest manufacturer of e-liquid in the UK, with direct supply to larger grocers and discount retailers. We have an exciting position within our vaping division to join our well accomplished sales team with whom have over a decade of experience, Liberty Flights Limited ware established in 2009, and are a market leading vaping company providing high quality consumable brands such as XO, Dot Pro and most new to our offering Moja. Our customers include national convenience store chains, the NHS, and various “stop smoking” services.

We pride ourselves on creating innovative solutions for helping smokers break their addiction to combustible tobacco through providing quality, reliable products at affordable prices.

**Why Work for Us**:

- Be part of a thriving, busy and goal orientated team
- Life Assurance
- Holiday buy back scheme
- Birthday and Long-Service holiday scheme
- Employee Assistance Program
- Full training and support

**The Role**:
The Sales Support Administrator will report directly to the Head of Sales.

Key responsibilities:

- Support and process all B2B orders accurately via our order processing platform.
- Answering incoming calls to support the Internal Sales team.
- Management of the online portal ordering systems.
- Office administration helping with taking payments and dealing with customer support enquiries.
- Liaise with the sales team, credit control and warehouse when required to ensure orders are received in a timely manner.
- Create, manage, and update data using spreadsheets and in-house platforms as directed by the Head of Sales.

The role is ideally suited to applicants with previous experience in office administration.

**About You**:

- Enthusiastic and self-motivated capable of working within a team to a combined goal.
- A keen eye for detail to identify orders not complying with business rules.
- Committed to working in a safe and efficient environment always keeping the working area clean and tidy and highlighting issues that may pose a risk to colleagues.
- Adaptable to changing working processes and methods with a desire for the business and team to succeed.

**Desired Skills**:

- Excellent organizational skills
- Positive can-do attitude
- Teamworking skills
- Communication skills including confidence on the telephone.
- Ability to prioritise tasks and manage time effectively.
- Computer skills to work from ordering platforms.
- Experience of Salesforce CRM

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work Location: In person

Reference ID: OBS002
Expected start date: 20/03/2024