Assistant Business Intelligence Analyst
1 month ago
Job Description
We have a newly created vacancy for an Assistant Business Intelligence Analyst to join our Platforms and Development team. This position offers you the opportunity to work on a hybrid basis - splitting your week between working from home and our central support office in Cheltenham - or potentially fully remotely, with occasional visits to the office for team meetings.
About the role
We have created a company-wide Data Warehouse containing operational and financial data from a variety of systems and sources, which then feeds a Business Intelligence Tool (Microsoft PowerBI) and delivers information to selected Portman users via Dashboards. The Data Warehouse is built in Google BigQuery and hosted in the cloud. The underlying data is extracted automatically from over 200 separate sources, including Azure Active Directory, and refreshed daily .
In this role, you'll will work closely with the Business Intelligence function to drive the current deployment and future development of our company-wide Data Warehouse. As such, some of your key responsibilities will include:
Overseeing the ongoing maintenance and housekeeping of the company-wide Portman Data Warehouse, liaising with all Functions within Portman, and particularly with Finance, People (HR), Operations, Marketing and IT
Management of our master data, ensuring we maintain a high level of data quality
Working with other Business Intelligence Team members and Portman’s third-party data consultant partners regarding the development of incremental content within the Portman Data Warehouse
Helping to define requirements in the first instance and shape the content for future automated daily, weekly and monthly reporting from the Data Warehouse, working both with the report functional owners, and other members of the Business Intelligence Team
Supporting in the development of enriched content within Portman’s analysis dashboards using Microsoft PowerBI to author queries, datasets, visuals and reports
Championing and facilitating the use of the Portman Data Warehouse across the business, leading by example
Investigating any queries/issues raised by the recipients of the reports, and liaising with the rest of the Business Intelligence Team where appropriate to find solutions
Working towards becoming a trusted point of contact with regard to the Portman Data Warehouse and its contents
Being passionate about solving problems with complete and well-organised data, providing ‘the best version of the truth’ to Portman stakeholders as information for decision-making
Completing daily checks following the Data Warehouse build process to ensure successful completion and raising tickets with necessary departments when issues occur. Triaging those tickets accordingly to either the business or other members of the Business Intelligence function. Ensuring issues are tracked through to adequate resolution
Answering or triaging queries that come through to the Business Intelligence mailbox. Typically this will include requests for information such as new requests for reports/dashboards, details of new site integrations and PMS conversions, as well as more general queries
Assisting in the creation/development of new processes and standards within the team
Creating issues in JIRA and documentation in Confluence. Adhering to AGILE practices
About you
Exposure to PowerBI
A background in producing regular reporting
Data visualisation and analytics experience
Understanding of databases with knowledge of SQL
A level of commercial awareness, and the information needs of different functions within a business
Strong communication skills, including the ability to simplify the complex, communicate clearly and unambiguously, and explain technical things to non-technical people
Strong attention to detail, focused on the delivery of a first-class service;
What’s in it for you
Portman Dental Care is a high growth, fast-paced business which means that there are lots of opportunities to progress and develop your career with us. In addition, we offer:
A true hybrid working model with flexibility to split your week between working from home and from the office.
Bonus scheme - our colleagues are key to Portman’s success, so you’ll be entitled to a bonus based on some key metrics, including business performance
25 days holiday plus bank holidays and additional time off for any special days e.g., your birthday, child’s first day at school, getting married, moving house or a charity day
Opportunity to buy up to an additional 3 annual leave days per year
Enhanced maternity and paternity leave
Life assurance
Contributory pension scheme
Dental cover - one free check-up and hygienist appointment per year
Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service providing help and advice on a range of issues
Cycle to work scheme
Benefits platform with access to discounted shopping, cinema, and much more
About Portman Dental Care
It’s an exciting time at Portman Dental Care. Backed by private equity, we are now the largest privately focused dental group in the UK: we have grown to over 220 practices in 12 years and aim to be the UK’s leading dental brand. We have a further circa 50 practice across the Nordics, the Republic of Ireland and Benelux, and ambitious plans for continued growth in the UK and internationally. Through this growth, our ethos remains simple and strong - we focus on treating others as we would want to be treated ourselves. We continue to scale our business and expect our rapid growth to continue over the coming years.
If you would like to find out more about this Assistant Business Intelligence Analyst opportunity or to find out about other opportunities at Portman, please press apply. Alternatively, please feel free to share this opportunity with friends or colleagues.
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Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
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