Business Analyst Salesforce

2 weeks ago


Manchester, United Kingdom Adecco Full time

Adecco Specialist Markets are currently recruiting for a Business Analyst with with Salesforce CRM experience for a UK based client in Financial Services. This role can be site based at various locations across the UK or fully remote to suit your preference.

We are seeking a skilled and experienced Salesforce Business Analyst to join a team responsible for analysing business processes, identifying areas of improvement and designing/implementing solutions in Salesforce.

**Key Skills**
- Ability to work with vendors to ensure on-time delivery of projects
- Strong analytical and organisational skills, along with a strong attention to detail
- Capability of working collaboratively with marketing, sales, and technical teams with varying levels of technical skills
- Excellent communication skills, including presentation skills, as well as the ability to articulate relevant information to both technical and non-technical audiences
- Ability to work independently and manage projects under deadlines, including driving a substantial workload/large volume for key initiatives
- Highly self-motivated, directed, ability to absorb new ideas and concepts quickly.
- Good analytical and problem-solving abilities.
- Excellent written, oral, interpersonal, and communication skills geared toward strong customer service.
- Experience working in a team-oriented, collaborative environment.

**Requirements**:

- B.S. or B.A., preferably in computer science, engineering, other related field, or equivalent experience
- Experience working in Agile environments
- Salesforce Administrator Certification required
- Salesforce BA Certification a plus
- Confluence and Jira experience a plus


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