Food & Beverage Supervisor

1 week ago


Saint Ives, United Kingdom Una St Ives Resort Full time

**Food & Beverage Supervisor**

**Job description**

Reporting to the Assistant F&B Manager, as F&B Supervisor you will work with our management team to deliver outstanding customer service and help achieve the successful daily running of Una Kitchen and our exciting new World Street Food BBQ and Bar, Cargo through proactive shift management. Helping to enhance the food and beverage offering at Una resort and responsible for leading the F&B Assistant team by example.

Daily F&B Supervisor tasks include but are not limited to:

- Supervise the daily running of Una Kitchen and Cargo.
- Set a professional example to the F&B team in both appearance and work ethic.
- Ensure the correct processing of transactions, with allocations to the relevant accounts.
- Be a champion of comprehensive food and beverage menu knowledge, sharing this knowledge and inspiring the F&B team.
- Jointly responsible for guiding, training and developing the food & beverage team.
- Shift leadership, ensuring the team are briefed, engaged and ready ahead of service, ensuring our guests receive nothing but the best service.
- Support the Assistant F&B Manager in the creation of the front of house rotas in line with agreed staffing budgets.
- Ensure that daily duties are completed to the standards laid out, following all operating procedures.
- Ensure that all areas are clean and that tables are correctly allocated, set, and ready for service.
- Ensure yourself and the F&B team are always delivering a high level of customer service and care, following the steps of service.
- Work with the management team to create departmental SOP’s and to develop training procedures to ensuring consistency and high standards are always maintained.
- Deal with all guest queries and requests professionally and efficiently.
- Check stock levels and place orders ensuring budgets are maintained.
- Complete end of day reconciliation, ensuring all cash, card and other transactions balance and any discrepancies are highlighted, investigated, and corrected.
- A key holder position, ensuring the premises are secured at the end of a shift.

**Job Types**: Full-time, Permanent

**Salary**: £11.94 per hour

Expected hours: 35 - 45 per week

**Benefits**:

- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Financial planning services
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
- Supervising experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 07/04/2024



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