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Call Centre Executive

3 months ago

Watford, United Kingdom EXPERIENTIAL ADVISORY LTD Full time

**Duties**:

- Handle a high volume of incoming calls in a professional and courteous manner
- Provide accurate information to customers and assist with problem resolution
- Analyse customer needs to offer the best solutions
- Maintain phone etiquette standards at all times
- Upsell products or services to customers where appropriate

**Requirements**:

- Strong communication skills with the ability to articulate information clearly
- Multilingual abilities are advantageous
- Experience in data entry is preferred
- Capability to analyse customer requirements and provide suitable solutions
- Prior experience in upselling is beneficial
- Excellent phone etiquette skills

Join our team as a Call Centre Representative and utilise your communication skills to provide exceptional service to our diverse customer base.

Pay: From £24,865.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time
- Transport links

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Watford, WD18 8XU: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 09/06/2024