Turndown Attendant

**Turndown Attendant
**You are at the heart of the hotel As a Turndown Attendant, you will ensure that the presentation of guest bedrooms and public areas of the hotel meet the Fairmont St, Andrews standard at all times. You will promote the highest standards of cleanliness throughout the hotel consistently.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Opportunity to learn from other managers
- Progression opportunities for loyal team members within the department and hotel
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Uniform laundering and staff meals whilst on duty
- Discounted Food & Beverage, Golf and Spa on property

**What you will be doing**:

- To ensure that all specified areas are cleaned and presented within the allocated time frame, to the standard required by Fairmont St. Andrews, Scotland
- To be courteous and discreet with guest requests especially when attempting to clean rooms
- To handle guest queries in accordance with company standards
- To ensure that damage to rooms and equipment are reported through the correct channels.
- To be aware of hotel services and facilities to advise guests where appropriate
- Other duties as specified by the Housekeeping Manager
- Comply with the hotel policy and procedures regarding all Statutory and Company training and attend regular training sessions.
- To ensure customers come first
- To ensure that all standards are met when turning down the guest bedrooms as set out within the Housekeeping SOP
- To ensure that all Amenities, supplies and linen are provided in each guest bedroom
- Other duties as assigned

**Your experience and skills include**:

- Warm and caring personality; previous housekeeping experience an asset
- Ability to work cohesively as part of a team with minimum supervision
- Ability to anticipate and focus attention on guest needs, being professional and welcoming

**Your team and working environment**:

- Working in a fast-paced environment as part of a team and lone working
- Evening and weekend work will be required
- Must be eligible to live and work in the UK

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS**
- Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS