Laundry Assistant

4 weeks ago

Newcastle upon Tyne, United Kingdom Balmoral Court Full time

**Reports To***:
Care Home Manager

Head Housekeeper

**Key Task***:

- At all times to maintain effective communication and liaison with the Crown Care Group home manager, deputy manager, registered nurse and senior carer to ensure the smooth, safe, effective and responsive operation of the laundry service.
- To promote and display a professional image commensurate with the high standards of the Crown Care Group.
- In conjunction with the wider care team to adhere to the home’s philosophies and goals and statement of purpose.

**Key Areas***:

- Compliance
- Laundry
- Communication
- Training and development
- Health and Safety
- General duties
- Key skills and specification

The following lists the Key Areas for which you are responsible and accountable. They are not totally exhaustive and your support is required in developing your Job Description.

**Compliance**:

- To comply with the Health and Social Care (Safety and Quality) Act 2015, including NICE guidelines, fire safety regulations, COSHH regulations, RIDDOR, infection control, first aid, moving and handling regulations and regulatory requirements for medical equipment and devices.
- All employees of the Crown Care Group are required to respect the confidentiality of all matters relating to the business of the home and in relation to the service users and their family and friends. Employees must therefore respect the requirements of the Data Protection Act 1998.
- Employees must ensure they are fully aware of their responsibilities under the Health and Safety at Work etc. Act 1974 and ensure that safe working practices are followed at all times.
- To fully comply with all Crown Care policies and procedures.
- At all times to uphold and promote the privacy, dignity, independence, safety and welfare of all services users and your own conduct in accordance with the Crown Care Group’s high expectations.
- To ensure the standards of the Care Quality Commission and Local Authority Contracts specifications and Safeguarding regulations and principles are upheld.
- To ensure Quality Assurance documentation is completed as per the Crown Care quality framework audit tool.
- To take responsibility for the maintenance of your own professional knowledge and to utilise this knowledge within the scope of your role.
- To display a professional attitude and encourage professional relationships with all grades of staff.

**Laundry**:

- To be responsible for washing, pressing and folding the service user’s linen and garments and to deliver clean items to the service user’s bedroom within the home.
- To check, sort and store linen-hire goods when delivered and bag ready for collection.
- To operate commercial laundry equipment including pressing equipment.
- To sort washing into relevant groups, where applicable, and processing it through the washer, drier and iron. Keeping clean and dirty linen separate within the laundry area.
- The following priorities apply:

- Bedding
- Towels
- The service user’s personal laundry
- Serviettes
- Tea towels
- To load and unload washing machines and tumble dryers.
- To sort dirty and clean linen and handling items with due care.
- To return the Home’s washing to the linen cupboard.
- To perform minor repairs to the service user’s clothing.
- To ensure any clothes that are not marked should be named and placed in the appropriate boxes after they have been laundered.
- To ensure work meets the highest quality standard in terms of stain removal, cleanliness and dryness.
- To ensure the efficient and economical use of supplies provided.

**Communication**:

- To participate in staff meetings as required.
- To inform the Head Housekeeper of any special cleaning requests.

**Training & Development**:

- To attend mandatory training days / courses, on or off site, as and when required.
- To maintain and improve professional knowledge and competence.

**Health & Safety**:

- To ensure all cleaning products are locked away, when not in use, in the designated COSHH area.
- To ensure cleaning products are not level unattended at any time. A failure to adhere to this requirement will be considered to be an act of gross misconduct.
- To ensure that you are aware of the contents of the housekeeping file at all times.
- To make yourself familiar with product information, dilutions and rotas and thereafter ensure any dilutions are made to the manufacturer’s specification.
- To immediately report any splashes to the person in charge, making a note of the product involved. Thereafter it is your responsibility to ensure an accident report is completed in accordance with COSHH guidelines.
- To ensure personal protective clothing is worn at all times when in contact with cleaning products. This ensures the prevention of irritation and absorption into the skin.
- To ensure products are stored in marked containers at all times. Should you become aware that products have been stored in an unmarked container such breach should be reported

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