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Administrative Assistant
3 months ago
**Job Title**: Administrative Assistant - Prominent Education
**Contract Type**: Part-time (Initially 5-10 hours per week)
**Working Hours**: Flexible (pre-agreed)
**Location**: Manchester
**Salary**: National Minimum Wage
Job Overview:
The Operations Assistant is responsible for assisting the team with administrative tasks to facilitate smooth operations of tutoring sessions and enhance customer satisfaction.
**The key tasks include but are not limited to**:
- Uploading Tutors Articles to various platforms.
- Chasing up Lesson Feedback/System Uploads and enhancing quality.
- Managing Student and Tutor Data, Uploading to the associated platform
- Assisting the team in recruitment of new staff and participating in different stages of the recruitment process.
- Assisting with tutor onboarding - Creation of Tutor Profiles, conducting compliance calls, maintaining accurate records.
- Coordinating design and formatting of learning materials.
**Qualifications and Experience**:
- Degree or equivalent qualification
- 1-2 years of experience in tutoring
- Understanding of the UK Education system and its equivalent in China
**Skills and Competencies**:
- Excellent written and verbal communication in English.
- Ability to manage an extensive workload with frequently conflicting priorities, demonstrating strong organizational skills and attention to detail.
- Effective communication with the team and other departments to resolve complex situations.
- Highly motivated with a proactive approach to resolving issues within their remit.
- Excellent analytical, organizational, and problem-solving skills for operational performance
- Initiative to develop and improve services.
- Attention to detail, diligence, responsibility, and approachability
- Teamwork spirit with great potential for development
- Flexibility, adaptability, and the ability to work both independently and as part of a team
**Job Type**: Part-time
**Salary**: £10.18-£10.42 per hour
Expected hours: 5 - 10 per week
**Benefits**:
- Casual dress
- Flexitime
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (required)
**Experience**:
- Administrative: 1 year (preferred)
- Translation: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 31/03/2024