E-rostering Officer

An exciting opportunity has arisen for a band 5 officer in our high performing eRostering Team. Do you want to be part of a team that makes a difference by supporting managers to create the best rosters, by providing training and advice to colleagues of all levels and comprises knowledge on all major fields of Human Resources? If you are a systems/computer savvy person, quick learner with attention to detail and ‘can do’ attitude then this is a job for you.

Previous experience of eRostering systems or ESR will be a plus.

The e-Rostering Advisor will be responsible for all aspects of the Healthroster systems administration across the Trust. This will involve system set up for new areas, supporting existing users on electronic rostering, devising and running training sessions, and ensuring accuracy of employee data via the ESR Gateway.

**As a key member of the rostering team, the post holder will**:

- Support the day-to-day usage of the e-rostering system by providing technical expertise to resolve frontline user issues swiftly.
- Support roster creators and department managers with advice and guidance on using the system and effective rostering principles, promoting best practice.
- Build strong working relationships with key stakeholders in the divisions and services the post holder is aligned to in order to understand the needs of these services and therefore delivery of a professional and bespoke rostering service.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.
- To resolve technical and rostering process / management queries regarding Healthroster and associated modules. Where necessary to escalate complex issues to the Senior Roster Advisor.
- To maintain Healthroster and associated modules, ensuring that all employment data (e.g. unit, grade, hours) is accurate, reporting any data inconsistencies or concerns to the System Administrator.
- To work as part of an integrated workforce systems and information team, demonstrating understanding of HR systems and processes in order to support the seamless interface between ESR and Healthroster, maintaining data integrity.
- In line with agreed project implementation plans, support the rollout of all new Healthroster product releases and upgrades as directed by the Roster Manager and Senior Roster Advisor.