Bridal Sales Assistant
3 weeks ago
**About us**
Bridal Factory Outlet is a big business selling Wedding and Prom dresses in Northallerton North DL6 2YE. We are fast-paced and autonomous.
Our work environment includes:
- Casual smart work attire
- Growth opportunities
**We provide personalised customer services for brides, and their bridal party, to select wedding dresses and coordinating accessories**
- Developed exceptional rapport with brides and bridal party
- Enhance customer satisfaction with follow-up courtesy calls
- Newly trained/hired Customer Service are required to maintain Bridal Factory Outlets customer service standards
- Effectively communicate with and present information to customers, vendors, peers and all levels of management to gain knowledge of the current needs of customers.
- Possess strong sense of urgency and an enthusiasm for learning to share expertise with each bride.
- Achieve sales goals on a weekly, monthly and yearly basis.
**Ability to speak with customers face to face and on the phone**
- Focus on providing excellent customer service by getting to know customer on a personal level
- Work one-on-one with customers to ensure that they are comfortable
**Provide a consistently superior shopping experience, one customer at a time**
- Exceed customer's expectations on each visit to Outlet.
- Strong work ethic that exemplifies a role model for fellow peers
**Greet, register, and create system profiles for all new customers**
- Assist brides in selecting and accessorising their wedding dress including **helping them in and out of dresses** so the job is suitable for **females only**:
- Developed a trusting relationship and positive rapport with all brides and bridal party
- Consistently received excellent customer service reviews
**Provide excellent customer experiences by employing outstanding customer Service skills.**
- Consistently exceed sales goals by effectively working at an exceptional level in a high demand environment.
- Highly team oriented and utilise this mind-set to help create a more efficient and productive workplace.
- Strong desire to learn.
- Provide exceptional customer service.
- Execute best customer service practices with every customer, which results in constant referrals.
- Perform administrative work such as answering phones, directing calls, filing paper work.
- Responsible for periodically checking orders and keeping brides informed of the location of her order.
- Provided great customer service in a fast pace working environment.
- Assist bridal clients in selecting bridal gowns and accessories.
- Place bridal orders and close the final sale by accepting cash, credit card, and deposits
**Job Type**: Part-time **(FEMALE ONLY)**
Salary**:£7.50-£11.00 per/hour** (Subject to age)
Qualification Questions
- Do you live in or close to Northallerton?
- Do you have 1 years Retail Sales experience?
- Can you work every weekend?
**Job Type**: Part-time
**Salary**: £7.49-£11.00 per hour
Expected hours: 12 - 16 per week
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Weekend availability
Supplemental pay types:
- Performance bonus
**Experience**:
- Sales: 2 years (required)
**Language**:
- fluent English (required)
Work Location: In person
Application deadline: 30/10/2023
Reference ID: BFO 2024 Start date March
Expected start date: 01/03/2024
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