Handyman

**Job Title**: Handyman **Department**:Service Team

**Reporting to**: Operations Manager

**Role Dimensions**:
You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule using our CRM system. You will report to our operations manager and company directors.

**Principal Accountabilities**:

- To always maintaining and delivering top quality customer service and quality of work
- Using our CRM system proficiently to allow the smooth running of logistics and operations
- Maintaining your company vehicle so it is always clean and tidy in line with our reputation
- Always maintaining a professional and customer service driven service
- Hitting customer review targets

**Knowledge, Skills and Experience**:

- Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry
- An excellent approach to customer service and customer care
- Highly organised & able to prioritise a varied workload
- The ability to work under pressure with excellent attention to detail
- Able to demonstrate initiative along with a 'can do’ approach
- Great work ethic, ability to be able to work in a small team
- Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them

**Personal Attributes**:

- Professional and credible ambassador of the Bits Bobs and Odd Jobs values
- Ability to mix confidently with our team and the calibre of customers and VIPs who are clients of Bits Bobs and Odd Jobs.
- A winning mentality - demonstrating great drive to achieve outstanding results.
- The ability to maintain a consistent high level of work and professional output in times of change.
- A good level of commercial acumen supporting budget ambitions and understanding the broader business context of maintenance, sales and After Sales.
- Comfortable at taking directions, but also able to contribute to strategy and tactical measures.
- Ability to work well within a team environment.

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£50,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Construction: 5 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location