Medical Receptionist

2 weeks ago

London, United Kingdom The Children's Place Full time

The Children’s Place is a young and growing private paediatric clinic located in the West End of London that assesses and provides therapy to children with a range of developmental delays and disorders within a fun and relaxed environment.

Our team is enthusiastic, energetic and passionate about our therapy. We provide unique tailored therapy to children in our clinic, at home, at school and in nursery. Our therapists only have a limited caseload to ensure there is time for planning and mentoring as well as building meaningful relationships with the families, teachers and other professionals working with the children. Our team has access to funding for professional courses, resources and therapy tools.

Our clients know us for our thorough professionalism and a great all round experience.

‘**Today you are you, that is truer than true. There is no one alive who is Youer than you.’**

**Dr. Seuss**

Sounds like you would fit in? The Children’s Place is seeking an outgoing and enthusiastic Receptionist/Team assistant to join the team; someone who loves working with children and is passionate about the little ones’ development.

As the Ambassador of First Impressions, you will assist in the smooth daily operations of the clinic and dynamic office environment. Responsibilities will include the following but are not limited to:
**Completing office administration tasks**
- Assisting with general administrative support (e.g. filing, scanning, printing etc.)
- Performing basic financial record keeping
- Sorting mail and delivering to appropriate team members
- Scheduling management of the team and therapy rooms - being able to problem solve scheduling difficulties that arise
- Taking minutes at team meetings
- Managing calls, taking new referrals and taking care of any action points that arise
- Responsible for overall organisation of clinic including office, therapy rooms, storage room etc.
- Responsible for overall organisation of online data systems

**Managing general clinic**
- Ensuring clinic is presentable, clean, organised and tidy
- Answer the door and greeting families and providing them with refreshments
- Running errands, ordering supplies

**Acting as the personal assistant to the founder, clinic manager as well as acting as a team assistant**:

- Ensuring smooth communication between founder, clinic manager, team and families
- Note-taking
- Data entry
- Assisting Clinic manager in daily duties
- Supporting the team to put away toys, tidy rooms or any other support needed

**We are looking for an individual who**:

- Promotes cooperation and commitment with the team towards the attainment of common goals and promotes positive teamwork with staff members
- Takes personal responsibility and pride for the quality and timeliness of work and achieves results.
- Ensures and maintains patient satisfaction with the services offered by the clinic, including creating a welcoming and patient focused environment.
- Maximizes time available in organizing work to accomplish tasks in a timely manner. 'A focus and finish approach'
- Clearly conveys information to a variety of audiences including staff, doctors, and families to ensure the message is delivered and understood, creating a positive impression with patients.
- Ability to adapt to changes and to respond effectively to changing circumstances.
- Maximizes time in order to accomplish as many tasks as possible in a timely manner keeping in mind prioritizing tasks as needed.
- Is attentive to details particularly in the dispensing of products, handling cash and account transactions, and entering information in the database
- Remains calm under pressure
- Must be able to multi-task effectively, take initiative and be proactive
- Handle sensitive and confidential information with discretion
- Must display a high level of professionalism at all times
- Independent, with the ability to self-motivate and show initiative
- Strong skills with using Microsoft office, and Google Suite

**Salary**: £18,000.00-£26,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, W1G 7AL: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

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