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Digital Night Shift Supervisor

8 months ago

London, United Kingdom Visual Data Full time

**About us**

Visual Data put some of the world’s favourite TV shows and films in front of audiences - on every continent and on every screen. We deliver thousands of hours of premium content to platforms and broadcasters on behalf of international distributors and content owners. We combine fantastic people and the latest technology to ensure we get it right every time.

**About the Digital Team**

Our digital department is responsible for all aspects of Broadcast and VOD mastering, conforming, and delivery into top tier international platforms and broadcasters.

The team prepares and manipulates the content to adhere to various specifications. These includes established Home Entertainment and Broadcast requirements along with the latest specifications for platforms including Netflix and iTunes and major studios for international distributors.

The department is one of our largest operational teams and has succeeded in attaining industry-recognised standards based on the quality and volume of deliveries.

**About the role**

This is an exciting opportunity to join our multidisciplinary team based in West London. As a Digital Night Supervisor, you will report into the Head of Digital. You will be performing operational duties working with industry-standard kit processing jobs via our internal business.

Duties will also include mastering, encoding, transcoding, manipulating files conforming to client specifications along with simple confirming and asset re-versioning. A good understanding of 4K (UHD), HDR, and IMF experience would be beneficial.

**Key responsibilities**
- Oversee all operators on night shift in the Digital team and will be the escalation point for them for any issues.
- The role will require you to communicate with our global Client Services teams across multiple time zones.
- You will need to update Head of Digital daily with night shift updates.
- Feedback and handover work updates to our global Scheduling team.
- Conforming content adhering to platform specifications - Amazon Global/Classic, iTunes, Netflix etc.
- Edit/prep material confirming to broadcast guidelines.
- Good knowledge and understanding in digital media workflows including tools such as Adobe Suite, DaVinci, Resolve, Clipster, Cortex.
- Mac Captions and Annotation Edit experience would be advantageous.
- Must have an understanding of subtitling specifications and formats, audio samples, rates, video frame rates, SMPTE timecode, and traditional multichannel audio configurations (2.0, 5.1, 7.1) is necessary.
- Video and audio pre-qualifications, media prep, QCs, and deliverables.
- Attention to detail and a perfectionist mindset is key in this role.
- Abide by security policies and protect information assets entrusted to you.

**Person specifications**
- Previous supervisory experience in an operational role.
- Understanding of video compression and the various codecs used by broadcasters and VOD platforms.
- Passionate about customer experience and customer service excellence.
- Hands-on experience with digital media workflows is required.
- Excellent communication skills and have the ability to prioritize your workload, and the capability to collaborate with and assist other team members.
- Problem solver with a creative and innovative approach with the ability to think outside the box.
- Good attention to detail and the ability to plan complex projects with urgency.
- A positive attitude when experiencing obstacles and enthusiasm to get things done.