Sales Assistant

1 week ago


Banbury, United Kingdom John Nicholls (Trading) Ltd Full time

**Sales Assistant**

3 Dorcas Rd, Banbury OX16

£27,000 - £30,000 a year - Full-time, Permanent

7.30am to 17.00pm Monday to Friday, alternate Saturdays 08.00am to 12.00pm

We have an exciting new opportunity at John Nicholls (Trading) Limited. We are looking for an Internal Sales Assistant to help achieve branch and company sales and gross profit targets by trading effectively and delivering exceptional customer service.

**Job Purpose**:
As Internal Sales Assistant you will be responsible assisting the Branch Manager in the smooth operation of the branch and managing the branch in the absence of the Branch Manager.

**Key Responsibilities**:

- Deliver against sales and customer demands to increase profit
- Build effective customer relationships to ensure that all sales opportunities are maximised
- Negotiate with suppliers and monitor customer orders to ensure smooth delivery for customers and 100% satisfaction
- To deal with customers both in person and on the telephone, taking orders and helping to resolve customer problems, offering advice where possible

**Who are we looking for?**

As an Internal Sales Assistant you will be an excellent communicator with previous experience working in a sales role within a Plumbing Merchant. You will be sales driven and motivated to capitalise on every sales opportunity. You will be able to build rapport quickly and build profitable relationships with customers whilst maintaining a high level of customer service and exceed customer expectations.

**Key Skills and Competencies**:

- Excellent communications skills
- Self-confident and self-motivated
- Sales experience
- Determined and resilient
- Proactive
- Sales driven
- Strong knowledge of plumbing and heating supplies would be beneficial

**Benefits**:

- Competitive salary
- Branch performance bonus scheme
- Discount platform
- Death in Service benefit
- Staff discount

**About us**:
John Nicholls (Ltd) was founded by the late chairman John Nicholls 1965. The continuity as a family business is assured by his son Andrew who with the support of his board of Directors, drive Nicholls forward with the commitment and levels of customer service to which all our customers, trade, and retail, have become accustomed.

In 2014 we acquired J&B's Plumbing & Heating based on the South Coast, adding an additional 8 Plumbing & Heating branches and 5 Bathroom Showrooms.

John Nicholls now has a network plumbing & heating branches and bathroom showrooms throughout Oxfordshire, Warwickshire, Dorset, and Hampshire proudly employing over 100 people, with a turnover more than £30 million.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Banbury, OX16 4XJ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- plumbing merchant: 3 years (preferred)
- Customer service & sales: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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