Health Care Assistant

2 weeks ago

Morecambe, United Kingdom FCMS PDS Medical Full time

**FCMS (NW) Ltd JOB DESCRIPTION**

**Post**:Health Care Assistant - Morecambe Urgent Treatment Centre

**Operates**: The service operates 7 days a week, 365 days a year

**Pay**: £11.55 per hour. We provide enhancements for Saturdays / Sundays and

Bank Holidays

**Reports to**: Clinical Manager

**Accountable to**: Head of Nursing and Clinical Workforce

**Base**: Morecambe Urgent Treatment Centre

**Hours - 4 week rolling rota**:Average17.50hrs per week.Evenings / weekends via a rolling rota (4 weekly). Opportunity to cover annual leave and sickness available.

Week 1 - n/a

Week 2 - Thurs 09:30 - 20:00 / Sat 07:45 - 18:15 / Sun 09:30 - 20:00

Week 3 - Mon 09:30 - 20:00 / Sat 07:45 - 18:15 / Sun 09:30 - 20:00

Week 4 - Sun 09:30 - 20:00

Our behaviours should be in line with our values which form part of our Company DNA:

- **Fun: People rarely succeed unless they are having fun. Happiness is healthy**:

- **Awesome: We aren’t here to be average, we’re here to be awesome**:

- **Humble: We’re here to make a difference to the lives of others, NOT to see how important we can become**:

- **Brave: We challenge the norm. We have the courage to get the difficult jobs done**:

- **Oomph: We have natural oomph It’s infectious**:

- **Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity**

Our key expectations are:

- Self-awareness - Living authentically
- Adaptability
- Being ready to adjust depending on the situation
- Openness - What you see is what you get
- Positivity with a real sense of being able to strive for the impossible
- Generosity of spirit
- Everyday should be an opportunity to act with kindness
- Ability to have fun - Taking the role seriously, whilst being yourself

**Job Summary**

The post holder will also contribute to administrative, reception/floorwalker and housekeeping duties within the service location.

**Duties And Responsibilities**
- Post holder will ensure prompt reporting of any relevant information regarding patients including observation of progress or deterioration in the patient’s condition to the trained staff
- Endeavour to maintain good standards of communication both in written and oral form
- Make entries on patient records to record clinical interventions
- Make entries in the clinical notes using the service area’s computer programmes ADASTRA and EMIS
- Communicate with patients and carers in a polite and pleasant manner
- Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion
- May be required to encourage patients to comply with programmes of care
- Initiate emergency action when required
- Obtain and dispatch specimens on request
- Undertake routine administration and reception
- Assist patients using our self-assessment device (Floorwalker role)
- Assist in the ordering and supplying of materials and equipment e.g. stores after authorisation by the reception team leader
- Inform the Lead Clinician on shift of any untoward incidents
- Take responsibility for the cleaning and stocking of clinical areas
- Dispose of clinical waste in a safe manner for each clinical room
- Contribute to infection control measures by adhering to infection control policies/procedures

**Education and In Service Training**
- Be fully conversant in all the clinical computer systems used within Morecambe Urgent Treatment Centre
- Attend relevant study/induction days, seminars, courses etc. for individual development and for the benefit of the service. Keep up to date with compliance and mandatory training.

The above list of duties and responsibilities is not intended to be fully comprehensive and may be amended to take account of changing circumstances or requirements following consultation with the post holder.

Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged.

**Confidentiality**

In the course of your duties, you may have access to confidential information about patients, staff or health service business. On no account must such information be divulged to anyone who is not authorised to receive it. Confidentiality of information must be preserved at all times whether at or away from work. FCMS has in place a ‘Whistle blowers Policy’ for staff wishing to express concerns.

**Data Protection Act, 1998**

Carry out any requirements within the duties applicable to the Data Protection Act, 1998.

**Health and Safety At Work Act, 1974**

Observe all responsibilities and carry out all duties, whether general to all employees or specific to the post, relating to Health and Safety in accordance with the Practice and Departmental Safety Policies and any statutory requirements.

**Clinical & Corporate Governance / Quality Assurance**

All employees are expected to comply with the clinical and corporate governance arrangements of FCMS. Every employee is personally resp

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