Medical Secretary

**The working pattern is Monday, Tuesday, Wednesday**

**MAJOR DUTIES**

**To assist the effective administration of the work of Grove House Surgery**

**1. SECRETARIAL**
- Processing/typing and sending of tasked or audio correspondence/referrals. Amending grammar, punctuation, spellings and layout. Checking and amending referral forms as appropriate. Liaising with the Referral Support Team.
- Dealing with patient queries on the telephone and at reception, liaising with doctors and other healthcare professionals as necessary.
- Dealing with queries from hospitals and other outside agencies, liaising with doctors and other healthcare professionals as necessary.
- Accessing the E-RS system as and when necessary to advise patients and to solve referral queries.
- Registering new patients on to SystmOne on presentation of registration forms and updating current registration details. Processing of online registrations and amending address changes.
- Management/processing of GP2GP (the transfer of electronic medical notes from one GP surgery to another).
- Processing do not resuscitate/advance care planning forms (DNACPRs/ReSPECT) - coding and distributing.
- Liaising with the Proactive Care service and attending meetings in order to carry out any administrative duties relating to this.
- Monitoring two week rule/routine/urgent referral reports and resolution of any issues.
- Updating the Integrated Care 24 website and adding DNACPRs.
- Ordering stationery as and when required.

Franking the post at the end of the day and posting

**Operation of the telephone system**

a. Receive and make calls as required. Divert calls and take messages as appropriate.

**3. OTHER DUTIES**

a. Assist other members of staff when necessary.

b. Assist Management in carrying out such duties from time to time which, may be required by the Partners.

d. Attending staff meetings and training as appropriate.

**Job Types**: Part-time, Permanent
Part-time hours: 18.5 per week

**Salary**: £10.50 per hour

**Benefits**:

- Company pension
- On-site parking

**Experience**:

- Healthcare: 1 year (required)

Work Location: In person

Reference ID: MedSec