Current jobs related to Contact Centre Agent - Harrogate - Adecco
-
Contact Centre Agent
3 months ago
Harrogate, United Kingdom College of Policing Full time**Details**: **Reference number**: - 297360**Salary**: - £20,281 - £21,700- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- 1a**Contract type**: - Fixed Term**Length of employment**: - 12 month fixed term appointment.**Business area**: - COP - Corporate Service and Business...
-
Supervisor, Contact Center
4 months ago
Harrogate, United Kingdom Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Customer Service Agent
3 months ago
Harrogate, United Kingdom Arrow Enterprise Computing Solutions Limited Full timeDescription : Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their...
-
Junior Customer Service Agent
2 months ago
Harrogate, United Kingdom Arrow Electronics, Inc. Full timePosition:Junior Customer Service AgentJob Description:Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading...
-
Junior Customer Service Agent
2 months ago
Harrogate, United Kingdom Arrow Electronics, Inc. Full timePosition:Junior Customer Service AgentJob Description:Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading...
-
Junior Customer Service Agent
2 months ago
Harrogate, United Kingdom Arrow Electronics, Inc. Full timePosition:Junior Customer Service AgentJob Description:Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading...
-
Junior Customer Service Agent
2 months ago
Harrogate, United Kingdom Arrow Electronics, Inc. Full timePosition:JuniorCustomer Service AgentJobDescription:Arrow'sEnterprise Computing Solutions (ECS) business is a globaltechnology enablement company that brings innovative IT solutionsto the market to solve complex business challenges. We delivervalue-added distribution, business consulting, and channelenablement services to the world's leading technology...
-
Senior Representative, Contact Center
4 months ago
Harrogate, United Kingdom Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Senior Representative, Contact Center
3 months ago
Harrogate, United Kingdom Mastercard Full time**Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential....
-
Senior Representative, Contact Center
3 months ago
Harrogate, United Kingdom Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Senior Representative, Contact Center
4 months ago
Harrogate, United Kingdom Mastercard Full timeOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Receptionist
3 months ago
Harrogate, United Kingdom Oakdale Centre CiC Full timeOakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based and high-quality clinical services to meet the particular needs of each of our clients as well as the...
-
Receptionist - Dental Practice
3 months ago
Harrogate, United Kingdom Starbeck Dental Centre Full time**We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front-of-house team in Harrogate!** **The role**: You will be the first point of contact for all patients, you will be taking them through their journey delivering a first-class customer service experience both face-to-face and over the telephone. You will...
-
Receptionist - Dental Practice
3 months ago
Harrogate, United Kingdom Starbeck Dental Centre Full time**We have an exciting opportunity for an enthusiastic, customer service-driven individual to join our front-of-house team in Harrogate!** **The role**: You will be the first point of contact for all the patients, you will be taking them through their journey delivering a first-class customer service experience both face-to-face and over the telephone. You...
-
Receptionist
3 months ago
Harrogate, United Kingdom Oakdale Centre CiC Full timeOakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based and high-quality clinical services to meet the particular needs of each of our clients as well as the...
-
Receptionist
3 months ago
Harrogate, United Kingdom Oakdale Centre CiC Full timeOakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based and high-quality clinical services to meet the particular needs of each of our clients as well as the...
-
Receptionist
3 months ago
Harrogate, United Kingdom Oakdale Centre CiC Full time**The Oakdale Group** Oakdale was established nearly twenty-five years ago and is highly regarded as a professional therapy provider. We are a not-for-profit community-based organisation and our team is united by a commitment to provide flexible, bespoke, evidence-based and high-quality clinical services to meet the particular needs of each of our clients...
-
Admin Officer
4 months ago
Harrogate, United Kingdom Brook Street Full time**Do you have a passion for law? Do you have a strong admin background? Do you have excellent attention to detail? If yes, We have the role for you, working for our client, MOJ at the Harrogate Justice Centre!** - ** Location: Harrogate **Justice Centre**: - ** Salary**: 11.28ph - ** Hours**: Monday - Friday 9-5 (37 hours) - ** Contract** -...
-
Student Call Centre Work
4 months ago
Harrogate, United Kingdom JudgeService Research Ltd Full timeJudge Service Research Ltd, is an innovate family run insight and tech company, based in Cardale Park, Harrogate, North Yorkshire. With a basic salary of £11 per hour, and daily bonuses for performance. We are looking for enthusiastic students to join our contact centre team and make outbound calls to complete customer satisfaction surveys with our...
-
Flexible, Student Call Centre Work
3 months ago
Harrogate, United Kingdom JudgeService Research Ltd Full timeJudge Service Research Ltd, is an innovate family run insight and tech company, based in Cardale Park, Harrogate, North Yorkshire. With a basic salary of £12 per hour, and daily bonuses for performance. We are looking for enthusiastic students to join our contact centre team over the summer and make outbound calls to complete customer satisfaction surveys...
Contact Centre Agent
3 months ago
We have an exciting opportunity for a Contact Centre Advisor to join our client, a professional body for the police service in England and Wales, they work with everyone in policing to set standards, share knowledge and good practice, and to support the development of police officers and staff.
This is a key role within the organisation, you will be first point of contact for all staff members and internal and external customers, receiving, processing, and resolving volume enquiries in a customer-centred and efficient, timely and comprehensive manner to promote a professional and positive image of the organisation and its services which puts the customer at its heart.
**Duties include**:
- Acknowledge, record and process all initial customer contacts received into the Customer Contact Centre and ContactUs mailboxes or by phone in a prompt, professional and timely manner, gathering all relevant information to resolve, escalate or redirect as appropriate and responding to the customer in line with Service Level Agreements (SLAs).
- Take ownership of customer incidents, referring second level IT service requests to Contact Centre Advisers, or liaising with other departments as appropriate, seeing them through to resolution whilst maintaining a positive and customer-focused approach to showcase professionalism.
***
**Contract type**:Permanent
**Salary**:£20,281 - £21,700 per annum
**Hours**: 35 hours per week (Monday-Friday, 8am-4pm or 9.10am-5pm)
**Location**: You can work from either County Durham (DL15) or Harrogate, North Yorkshire (HG3)
**Benefits**:Our client offer a great place to work, they are passionate about their people and offer a wide range of benefits, including (but not limited to):
- Defined benefit pension scheme with an average employer contribution of 27%
- Up to 30 days holiday (this is in addition to 8 public holidays and 2.5 privilege days)
- Continued professional development and structured career paths
- Enhanced maternity, paternity and adoption leave
- Flexi-time (for certain grades)
- Benenden Healthcare
- National Dental Plan
- We also have a number of thriving staff networks that provide the opportunity for advice, support and to drive change. A place to get your voice heard and share experiences.
**Why choose Adecco?**
We will support you in a multitude of ways throughout your journey including but not limited to expert interview preparation advice, CV writing support, access to a wide range of job opportunities and aftercare once you have started your new role.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Holly Quinn
