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Telesales Representative

4 months ago

Romsey, United Kingdom Pars Rug Gallery Full time

**Pars Rug Gallery** is a well-established business specialising in antique and contemporary rugs and carpets.

In our Romsey gallery, we stock an extensive selection of handwoven rugs of all sizes to suit all tastes. In addition to our retail activity, we provide professional rug cleaning and restoration services, interior design advice and insurance valuations.

**Telesales Representative Job Description Template**

We are looking for an eloquent Telesales Representative, confident in verbal communication, to be responsible for following generated leads and securing sales over the phone. Responsibilities include contacting potential customers, establishing their requirements and using them to create and close deals, documenting customer information and purchases, and answering potential customers' questions and inquiries. A successful Telesales Representative will have excellent communication and strong sales skills, be meticulous in keeping records and handle all aspects of making a sale independently.

**Key Responsibilities**:

- Pitch products and initiate sales over the phone.
- Ask engaging questions to keep conversations going.
- Listen to customers' needs and inform them of relevant products and services.
- Create lasting relationships with customers to generate repeat sales.
- Gather and document customer information, payment methods and purchases.
- Keep up to date on all sold products and packages.
- Inform existing customers of new products.
- Answer customers' questions regarding products.
- Meet sales targets.

**Personal Specification**:

- Previous experience in telesales positions.
- Excellent verbal and written communication skills.
- Creative thinking skills.
- Strong sales skills.
- Working knowledge of relevant computer software.
- Excellent interpersonal skills.
- Strong problem-solving skills.
- Well-spoken.
- Experience in using CRM systems.

**Benefits: Bonus scheme**

**Job Types: Full-time, Permanent**

**Salary: £24,000.00-£28,000.00 per year**

COVID-19 considerations:
All Customers are required to wear a face mask; click and Collect is available; common surfaces are sanitised regularly.

**About Pars Rug Gallery**: