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Campus Support Team Leader
4 months ago
Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.
With a vibrant community of over 23,000 students from over 100 countries world-wide, 2,400 staff and 250 degree courses, Liverpool John Moores University is one of the largest, most dynamic and forward-thinking universities in the UK. We are currently embarked on an ambitious capital development programme across our estate that will see us consolidate within the city centre. Beyond this a new estates strategy is being drafted for 2020- 2030 that will set out the new build, refurbishment and maintenance projects required to meet the growing demands of a modern civic university. Following a restructure of the Estate and Facilities Management department a number of vacancies including this position have become available for highly motivated individuals to support the Estate Development team.
This is an exciting opportunity for a Campus Support Team Leader (Security) to join the Campus Support Team within Campus Services at Liverpool John Moores University. The team provides 24/7 security and out of hours services to a range of campus areas spread across the city of Liverpool. Reporting to, and deputising for, the Campus Support Supervisor, you will lead one of four shifts of 4 Campus Support Officer’s. This will be via a ‘continental’ style rotating 12 hour shift pattern ensuring a vibrant, safe, secure, customer centric campus in which to study, work and visit.
For this role it is essential that you hold a full UK driving licence (maximum of 3 penalty points). You will also be required to demonstrate flexibility due to the shift pattern and respond to variations in business patterns in support of colleagues and customers.
You will have experience working in a customer focussed role previously ideally within a team providing FM related services or similar. Ideally you will have supervisor or line management experience. You may also have experience of higher education security, incident management, or student related services but above all you will be able to demonstrate a flexible, can-do attitude and be able to relate well to our staff and students in what can be difficult and challenging situations. You will be able to deliver a proactive campus support function with a focus on student wellbeing, incident response and campus security. A positive proactive and flexible approach to different tasks and situations is imperative, ensuring the highest quality service of themselves and their team.
Due to the location of the University Campuses across the city, this is a driving position and you will require a full UK driving licence with a maximum of 3 penalty points.
In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.
This is an exciting time to join LJMU in our bicentenary year and with the launch of our new strategic plan.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.
